Kia Push-2-Mobile (P2M)

May 13, 2024

Revised Service Policies instruct dealers not to decline repairs related to completed Recall or Service Campaigns. See SPPM section 7.6 for updated information.
Customer Experience Customer Satisfaction Recall Campaign Service Campaigns Service

May 10, 2024

Discover how certain Kia Connect* features can help owners manage their EV charging and energy use.
Charging EV Kia Access App Kia Connect Kia Owner's Portal Range Sales Service

May 9, 2024

Discover all the benefits of the Kia Connect* Availability Tool, including easily navigating Kia Connect* and monitoring your SEI score.
CSE Customer Experience Customer Satisfaction Delivery Kia Connect Sales

May 7, 2024

What would a true championship delivery look like? Watch the final video in our SSI Primetime series to see it play out.
Customer Experience Customer Satisfaction SSI Primetime Sales

May 1, 2024

Sometimes the wait for F&I is longer than you expected. Can Daniel turn his customer’s wait with F&I into an opportunity?
Customer Experience Customer Satisfaction SSI Primetime Sales

Apr 30, 2024

Learn key benefits of Kia Connect* to share with your customers to enhance their experience and help earn their trust.
Customer Experience Customer Satisfaction Delivery Kia Connect Sales

Apr 29, 2024

Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls.
Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service

Apr 25, 2024

Sales Managers, check out these best practices for you and your team. Be sure to encourage these best practices throughout the sales process.
Coaching CSE Customer Experience Customer Satisfaction Understanding Customer Needs Sales

Apr 24, 2024

Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them.
Digital Features & Services EV EV9 Features and Functions Sales Service

Apr 22, 2024

Time is of the essence! Learn how making the most of your customer’s time in-store, also makes the most of your time.
CSE Customer Experience Customer Satisfaction Respecting Customer's Time Understanding Customer Needs Sales

Apr 18, 2024

Enhance your customer’s online to in-dealership transition by ensuring pricing is the same online and in-store, plus more.
Customer Experience Customer Satisfaction Respecting Customer's Time Sales