Kia Push-2-Mobile (P2M)

Apr 8, 2025

Learn tips for understanding your customer’s needs. Help enhance the customer Delivery experience while reducing Problems on Delivery (POD)!
CSE Customer Experience Customer Satisfaction Delivery Nailing Down Customer’s Needs Needs Assessment SSI Sales

Apr 3, 2025

Understanding your customers through thoughtful questions and active listening can improve their experience and boost your sales.
CSE Customer Experience Customer Satisfaction Delivery SSI Understanding Your Customer’s Needs Sales

Mar 27, 2025

To maximize your chances of closing the sale, tailor your demo drive to highlight the features that matter most to your customers.
CSE Customer Experience Customer Satisfaction Demo Drive Demonstration SSI Sales

Mar 25, 2025

Discover how using the Kia eDelivery Tool during your 6-point Walkaround can help you present key features and functions during Delivery.
6-point Walkaround CSE Customer Experience Customer Satisfaction Delivery Demonstration SSI Walkaround Sales

Mar 20, 2025

Use digital retail tools to streamline F&I, reduce wait times, boost sales, and create a smoother, more transparent customer experience.
CSE Customer Experience Customer Satisfaction DIgital Retail Finance and Insurance (F&I) Reducing F&I Wait Times SSI F&I Sales

Mar 18, 2025

Maintaining a clean, organized, and welcoming dealership helps create a smooth car-buying experience and enhances customer satisfaction.
Amenities CSE Customer Experience Customer Satisfaction Dealership Facility & Lounge Amenities SSI Sales

Mar 17, 2025

Boost customer satisfaction and sales by ensuring every vehicle includes Genuine Floor Mats for protection and a polished look.
Customer Experience Customer Satisfaction Floor Mats IQS Sales Service

Mar 13, 2025

Following up with customers after Delivery reinforces satisfaction, strengthens relationships, and opens doors for future business.
CSE Customer Experience Customer Follow-Up Customer Satisfaction Delivery Sales

Mar 7, 2025

Proper vehicle prep is key to a great delivery experience—follow these tips to impress customers and drive repeat business!
CSE Customer Experience Customer Satisfaction Kia eDelivery Tool Spotless Vehicle Delivery Tips Vehicle Condition Sales

Mar 6, 2025

Learn how to utilize the Kia eDelivery Tool for a perfect delivery.
CSE Customer Experience Customer Satisfaction Delivery Kia eDelivery Tool Perfect Delivery SSI Sales