Kia Push-2-Mobile (P2M)

Jul 15, 2025

Setting clear expectations through accurate time estimates, transparent pricing, and more improves the customer service experience.
CSI Customer Experience Customer Satisfaction Managing Expectations Understanding Customer Needs Service

Jul 10, 2025

Learn how to use the Smart Power Liftgate* and discover some key tips and tricks for using and customizing this feature.
Customer Experience Customer Satisfaction IQS Smart Power Liftgate Sales Service

Jul 8, 2025

Saving customers time is essential to delivering a positive and lasting service experience.
CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service

Jun 24, 2025

Having a welcoming facility and customer lounge shows that you appreciate their business, which can lead to increased customer satisfaction.
CSI Customer Experience Customer Lounge Customer Satisfaction Dealership Facility Service

Jun 17, 2025

Prepare your dealership for heavier service traffic during the summer months by following these best practices.
Best Practices CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service

May 27, 2025

Improve your interactions with EV customers by following these best practices.
CSI Customer Experience Customer Satisfaction EV Customer Best Practices Understanding Customer Needs Service

May 22, 2025

The Kia eDelivery Tool helps streamline vehicle delivery, facilitating a smooth process and fostering customer loyalty through personalized service.
CSE Customer Experience Customer Satisfaction Delivery Kia eDelivery Tool SSI Sales

May 20, 2025

Help customers unlock the power of HomeLink®*, if equipped, by showing how their vehicles can control garage doors, lights, and more.
CSE Customer Experience Customer Satisfaction Delivery Demonstration HomeLink® SSI Sales

May 15, 2025

Explaining key features and functions helps customers feel confident, satisfied, and more likely to return to your dealership.
CSE Customer Experience Customer Satisfaction Delivery Features and Functions Kia eDelivery Tool SSI Sales

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