Kia Push-2-Mobile (P2M)

Jun 20, 2023

Getting customers in and out of your dealership as quickly as possible will help maintain service satisfaction.
Creating Value in Service CSI Primetime Customer Experience Service

Jun 15, 2023

Learn how to demonstrate wireless phone charging* (if equipped) and teach customers how to conveniently recharge their compatible phone while on the go.
Customer Experience Customer Satisfaction Demonstration IQS Wireless Phone Charging Sales Service

Jun 13, 2023

By planning for the potentially busy summer months, you can better manage higher service traffic and maximize customer satisfaction.
Creating Value in Service CSI CSI Primetime Customer Experience Service

Jun 6, 2023

Get best practice tips such as greeting customers immediately and providing accurate updates for higher service satisfaction performance.
Creating Value in Service CSI Customer Experience Service

May 30, 2023

It's important to explain the LKA* and LFA* features and activation during delivery or on the service drive to help improve IQS* scores.
Feature-Function-Benefit IQS Lane Following Assist (LFA) Lane Keeping Assist (LKA) Sales Service

May 25, 2023

It's important to explain the Idle, Stop & Go* (ISG) feature and benefits during delivery and on the service drive to improve IQS.
Feature-Function-Benefit Idle, Stop & Go (ISG) IQS Sales Service

May 18, 2023

Learn how to prepare for an EV6 delivery and elevate your customer’s experience with a thorough pre-delivery inspection and ITE review.
CSE Customer Experience Customer Satisfaction Delivery EV Sales