Kia Push-2-Mobile (P2M)

Jul 24, 2025

Overview Located on the infotainment screen of 2026 model year vehicles equipped with ccNC head units, the Quick Control Menu allows users to quickly access various features and settings such as Quiet Mode, Wi-Fi Hotspot*, Navigation* Guidance, and more. To access the Quick Control Menu, simply swipe down from the top of the screen. NOTE: Screen content may differ with models with ccNC Lite.
Customer Experience Customer Satisfaction Features and Functions IQS Quick Control Menu Sales Service

Jul 22, 2025

Use these best practices to ensure vehicles are returned in pristine condition after every service visit.
CSI Customer Experience Customer Satisfaction Pristine Vehicles Returned Vehicle Condition Understanding Customer Needs Service

Jul 17, 2025

Learn how to display various information simultaneously with Apple CarPlay®* and Android Auto™* split screen (on certain Kia vehicles).
Customer Experience Customer Satisfaction Features and Functions IQS Split Screen Settings Sales Service

Jul 15, 2025

Setting clear expectations through accurate time estimates, transparent pricing, and more improves the customer service experience.
CSI Customer Experience Customer Satisfaction Managing Expectations Understanding Customer Needs Service

Jul 10, 2025

Learn how to use the Smart Power Liftgate* and discover some key tips and tricks for using and customizing this feature.
Customer Experience Customer Satisfaction IQS Smart Power Liftgate Sales Service

Jul 8, 2025

Saving customers time is essential to delivering a positive and lasting service experience.
CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service

Jun 24, 2025

Having a welcoming facility and customer lounge shows that you appreciate their business, which can lead to increased customer satisfaction.
CSI Customer Experience Customer Lounge Customer Satisfaction Dealership Facility Service

Jun 17, 2025

Prepare your dealership for heavier service traffic during the summer months by following these best practices.
Best Practices CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service

May 27, 2025

Improve your interactions with EV customers by following these best practices.
CSI Customer Experience Customer Satisfaction EV Customer Best Practices Understanding Customer Needs Service

May 22, 2025

The Kia eDelivery Tool helps streamline vehicle delivery, facilitating a smooth process and fostering customer loyalty through personalized service.
CSE Customer Experience Customer Satisfaction Delivery Kia eDelivery Tool SSI Sales