Favorite EV Charging Stations Jul 31, 2025 The number of public charging* stations accessible to Kia EV owners is expanding—learn more in this video! Charging Stations EV EV Charging IONNA Charging Network Sales Service Favorite Benefits of Online Scheduling Jul 29, 2025 Discover the benefits for both customers and your dealership when scheduling service online. CSI Customer Experience Customer Satisfaction Online Scheduling Service Favorite Quick Control Menu Jul 24, 2025 Overview Located on the infotainment screen of 2026 model year vehicles equipped with ccNC head units, the Quick Control Menu allows users to quickly access various features and settings such as Quiet Mode, Wi-Fi Hotspot*, Navigation* Guidance, and more. To access the Quick Control Menu, simply swipe down from the top of the screen. NOTE: Screen content may differ with models with ccNC Lite. Customer Experience Customer Satisfaction Features and Functions IQS Quick Control Menu Sales Service Favorite Returning Vehicles in Pristine Condition Jul 22, 2025 Use these best practices to ensure vehicles are returned in pristine condition after every service visit. CSI Customer Experience Customer Satisfaction Pristine Vehicles Returned Vehicle Condition Understanding Customer Needs Service Favorite Split Screen Settings Jul 17, 2025 Learn how to display various information simultaneously with Apple CarPlay®* and Android Auto™* split screen (on certain Kia vehicles). Customer Experience Customer Satisfaction Features and Functions IQS Split Screen Settings Sales Service Favorite Managing Customer Expectations Jul 15, 2025 Setting clear expectations through accurate time estimates, transparent pricing, and more improves the customer service experience. CSI Customer Experience Customer Satisfaction Managing Expectations Understanding Customer Needs Service Favorite Smart Power Liftgate* Jul 10, 2025 Learn how to use the Smart Power Liftgate* and discover some key tips and tricks for using and customizing this feature. Customer Experience Customer Satisfaction IQS Smart Power Liftgate Sales Service Favorite Enhancing CSI with Timeliness Jul 8, 2025 Saving customers time is essential to delivering a positive and lasting service experience. CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Dealership Facility and Customer Lounge Jun 24, 2025 Having a welcoming facility and customer lounge shows that you appreciate their business, which can lead to increased customer satisfaction. CSI Customer Experience Customer Lounge Customer Satisfaction Dealership Facility Service Favorite Handling High Customer Capacity Jun 17, 2025 Prepare your dealership for heavier service traffic during the summer months by following these best practices. Best Practices CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Customer Greetings and Timely Updates Jun 10, 2025 Start off on the right foot with your customer using these simple best practices. Best Practices CSI Customer Experience Customer Greetings Customer Satisfaction Timely Updates Service Favorite Fixed Right First Time (FRFT) Best Practices Jun 3, 2025 Learn how to improve your Fixed Right First Time (FRFT) performance with these best practices. CSI Customer Experience Customer Satisfaction Fixed Right First Time Service Posts pagination 1 2 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Benefits of Online Scheduling Jul 29, 2025 Discover the benefits for both customers and your dealership when scheduling service online. CSI Customer Experience Customer Satisfaction Online Scheduling Service Favorite Quick Control Menu Jul 24, 2025 Overview Located on the infotainment screen of 2026 model year vehicles equipped with ccNC head units, the Quick Control Menu allows users to quickly access various features and settings such as Quiet Mode, Wi-Fi Hotspot*, Navigation* Guidance, and more. To access the Quick Control Menu, simply swipe down from the top of the screen. NOTE: Screen content may differ with models with ccNC Lite. Customer Experience Customer Satisfaction Features and Functions IQS Quick Control Menu Sales Service Favorite Returning Vehicles in Pristine Condition Jul 22, 2025 Use these best practices to ensure vehicles are returned in pristine condition after every service visit. CSI Customer Experience Customer Satisfaction Pristine Vehicles Returned Vehicle Condition Understanding Customer Needs Service Favorite Split Screen Settings Jul 17, 2025 Learn how to display various information simultaneously with Apple CarPlay®* and Android Auto™* split screen (on certain Kia vehicles). Customer Experience Customer Satisfaction Features and Functions IQS Split Screen Settings Sales Service Favorite Managing Customer Expectations Jul 15, 2025 Setting clear expectations through accurate time estimates, transparent pricing, and more improves the customer service experience. CSI Customer Experience Customer Satisfaction Managing Expectations Understanding Customer Needs Service Favorite Smart Power Liftgate* Jul 10, 2025 Learn how to use the Smart Power Liftgate* and discover some key tips and tricks for using and customizing this feature. Customer Experience Customer Satisfaction IQS Smart Power Liftgate Sales Service Favorite Enhancing CSI with Timeliness Jul 8, 2025 Saving customers time is essential to delivering a positive and lasting service experience. CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Dealership Facility and Customer Lounge Jun 24, 2025 Having a welcoming facility and customer lounge shows that you appreciate their business, which can lead to increased customer satisfaction. CSI Customer Experience Customer Lounge Customer Satisfaction Dealership Facility Service Favorite Handling High Customer Capacity Jun 17, 2025 Prepare your dealership for heavier service traffic during the summer months by following these best practices. Best Practices CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Customer Greetings and Timely Updates Jun 10, 2025 Start off on the right foot with your customer using these simple best practices. Best Practices CSI Customer Experience Customer Greetings Customer Satisfaction Timely Updates Service Favorite Fixed Right First Time (FRFT) Best Practices Jun 3, 2025 Learn how to improve your Fixed Right First Time (FRFT) performance with these best practices. CSI Customer Experience Customer Satisfaction Fixed Right First Time Service Posts pagination 1 2 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Quick Control Menu Jul 24, 2025 Overview Located on the infotainment screen of 2026 model year vehicles equipped with ccNC head units, the Quick Control Menu allows users to quickly access various features and settings such as Quiet Mode, Wi-Fi Hotspot*, Navigation* Guidance, and more. To access the Quick Control Menu, simply swipe down from the top of the screen. NOTE: Screen content may differ with models with ccNC Lite. Customer Experience Customer Satisfaction Features and Functions IQS Quick Control Menu Sales Service Favorite Returning Vehicles in Pristine Condition Jul 22, 2025 Use these best practices to ensure vehicles are returned in pristine condition after every service visit. CSI Customer Experience Customer Satisfaction Pristine Vehicles Returned Vehicle Condition Understanding Customer Needs Service Favorite Split Screen Settings Jul 17, 2025 Learn how to display various information simultaneously with Apple CarPlay®* and Android Auto™* split screen (on certain Kia vehicles). Customer Experience Customer Satisfaction Features and Functions IQS Split Screen Settings Sales Service Favorite Managing Customer Expectations Jul 15, 2025 Setting clear expectations through accurate time estimates, transparent pricing, and more improves the customer service experience. CSI Customer Experience Customer Satisfaction Managing Expectations Understanding Customer Needs Service Favorite Smart Power Liftgate* Jul 10, 2025 Learn how to use the Smart Power Liftgate* and discover some key tips and tricks for using and customizing this feature. Customer Experience Customer Satisfaction IQS Smart Power Liftgate Sales Service Favorite Enhancing CSI with Timeliness Jul 8, 2025 Saving customers time is essential to delivering a positive and lasting service experience. CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Dealership Facility and Customer Lounge Jun 24, 2025 Having a welcoming facility and customer lounge shows that you appreciate their business, which can lead to increased customer satisfaction. CSI Customer Experience Customer Lounge Customer Satisfaction Dealership Facility Service Favorite Handling High Customer Capacity Jun 17, 2025 Prepare your dealership for heavier service traffic during the summer months by following these best practices. Best Practices CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Customer Greetings and Timely Updates Jun 10, 2025 Start off on the right foot with your customer using these simple best practices. Best Practices CSI Customer Experience Customer Greetings Customer Satisfaction Timely Updates Service Favorite Fixed Right First Time (FRFT) Best Practices Jun 3, 2025 Learn how to improve your Fixed Right First Time (FRFT) performance with these best practices. CSI Customer Experience Customer Satisfaction Fixed Right First Time Service Posts pagination 1 2 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Returning Vehicles in Pristine Condition Jul 22, 2025 Use these best practices to ensure vehicles are returned in pristine condition after every service visit. CSI Customer Experience Customer Satisfaction Pristine Vehicles Returned Vehicle Condition Understanding Customer Needs Service Favorite Split Screen Settings Jul 17, 2025 Learn how to display various information simultaneously with Apple CarPlay®* and Android Auto™* split screen (on certain Kia vehicles). Customer Experience Customer Satisfaction Features and Functions IQS Split Screen Settings Sales Service Favorite Managing Customer Expectations Jul 15, 2025 Setting clear expectations through accurate time estimates, transparent pricing, and more improves the customer service experience. CSI Customer Experience Customer Satisfaction Managing Expectations Understanding Customer Needs Service Favorite Smart Power Liftgate* Jul 10, 2025 Learn how to use the Smart Power Liftgate* and discover some key tips and tricks for using and customizing this feature. Customer Experience Customer Satisfaction IQS Smart Power Liftgate Sales Service Favorite Enhancing CSI with Timeliness Jul 8, 2025 Saving customers time is essential to delivering a positive and lasting service experience. CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Dealership Facility and Customer Lounge Jun 24, 2025 Having a welcoming facility and customer lounge shows that you appreciate their business, which can lead to increased customer satisfaction. CSI Customer Experience Customer Lounge Customer Satisfaction Dealership Facility Service Favorite Handling High Customer Capacity Jun 17, 2025 Prepare your dealership for heavier service traffic during the summer months by following these best practices. Best Practices CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Customer Greetings and Timely Updates Jun 10, 2025 Start off on the right foot with your customer using these simple best practices. Best Practices CSI Customer Experience Customer Greetings Customer Satisfaction Timely Updates Service Favorite Fixed Right First Time (FRFT) Best Practices Jun 3, 2025 Learn how to improve your Fixed Right First Time (FRFT) performance with these best practices. CSI Customer Experience Customer Satisfaction Fixed Right First Time Service Posts pagination 1 2 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Split Screen Settings Jul 17, 2025 Learn how to display various information simultaneously with Apple CarPlay®* and Android Auto™* split screen (on certain Kia vehicles). Customer Experience Customer Satisfaction Features and Functions IQS Split Screen Settings Sales Service Favorite Managing Customer Expectations Jul 15, 2025 Setting clear expectations through accurate time estimates, transparent pricing, and more improves the customer service experience. CSI Customer Experience Customer Satisfaction Managing Expectations Understanding Customer Needs Service Favorite Smart Power Liftgate* Jul 10, 2025 Learn how to use the Smart Power Liftgate* and discover some key tips and tricks for using and customizing this feature. Customer Experience Customer Satisfaction IQS Smart Power Liftgate Sales Service Favorite Enhancing CSI with Timeliness Jul 8, 2025 Saving customers time is essential to delivering a positive and lasting service experience. CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Dealership Facility and Customer Lounge Jun 24, 2025 Having a welcoming facility and customer lounge shows that you appreciate their business, which can lead to increased customer satisfaction. CSI Customer Experience Customer Lounge Customer Satisfaction Dealership Facility Service Favorite Handling High Customer Capacity Jun 17, 2025 Prepare your dealership for heavier service traffic during the summer months by following these best practices. Best Practices CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Customer Greetings and Timely Updates Jun 10, 2025 Start off on the right foot with your customer using these simple best practices. Best Practices CSI Customer Experience Customer Greetings Customer Satisfaction Timely Updates Service Favorite Fixed Right First Time (FRFT) Best Practices Jun 3, 2025 Learn how to improve your Fixed Right First Time (FRFT) performance with these best practices. CSI Customer Experience Customer Satisfaction Fixed Right First Time Service Posts pagination 1 2 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Managing Customer Expectations Jul 15, 2025 Setting clear expectations through accurate time estimates, transparent pricing, and more improves the customer service experience. CSI Customer Experience Customer Satisfaction Managing Expectations Understanding Customer Needs Service Favorite Smart Power Liftgate* Jul 10, 2025 Learn how to use the Smart Power Liftgate* and discover some key tips and tricks for using and customizing this feature. Customer Experience Customer Satisfaction IQS Smart Power Liftgate Sales Service Favorite Enhancing CSI with Timeliness Jul 8, 2025 Saving customers time is essential to delivering a positive and lasting service experience. CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Dealership Facility and Customer Lounge Jun 24, 2025 Having a welcoming facility and customer lounge shows that you appreciate their business, which can lead to increased customer satisfaction. CSI Customer Experience Customer Lounge Customer Satisfaction Dealership Facility Service Favorite Handling High Customer Capacity Jun 17, 2025 Prepare your dealership for heavier service traffic during the summer months by following these best practices. Best Practices CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Customer Greetings and Timely Updates Jun 10, 2025 Start off on the right foot with your customer using these simple best practices. Best Practices CSI Customer Experience Customer Greetings Customer Satisfaction Timely Updates Service Favorite Fixed Right First Time (FRFT) Best Practices Jun 3, 2025 Learn how to improve your Fixed Right First Time (FRFT) performance with these best practices. CSI Customer Experience Customer Satisfaction Fixed Right First Time Service Posts pagination 1 2 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Smart Power Liftgate* Jul 10, 2025 Learn how to use the Smart Power Liftgate* and discover some key tips and tricks for using and customizing this feature. Customer Experience Customer Satisfaction IQS Smart Power Liftgate Sales Service Favorite Enhancing CSI with Timeliness Jul 8, 2025 Saving customers time is essential to delivering a positive and lasting service experience. CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Dealership Facility and Customer Lounge Jun 24, 2025 Having a welcoming facility and customer lounge shows that you appreciate their business, which can lead to increased customer satisfaction. CSI Customer Experience Customer Lounge Customer Satisfaction Dealership Facility Service Favorite Handling High Customer Capacity Jun 17, 2025 Prepare your dealership for heavier service traffic during the summer months by following these best practices. Best Practices CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Customer Greetings and Timely Updates Jun 10, 2025 Start off on the right foot with your customer using these simple best practices. Best Practices CSI Customer Experience Customer Greetings Customer Satisfaction Timely Updates Service Favorite Fixed Right First Time (FRFT) Best Practices Jun 3, 2025 Learn how to improve your Fixed Right First Time (FRFT) performance with these best practices. CSI Customer Experience Customer Satisfaction Fixed Right First Time Service Posts pagination 1 2 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Enhancing CSI with Timeliness Jul 8, 2025 Saving customers time is essential to delivering a positive and lasting service experience. CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Dealership Facility and Customer Lounge Jun 24, 2025 Having a welcoming facility and customer lounge shows that you appreciate their business, which can lead to increased customer satisfaction. CSI Customer Experience Customer Lounge Customer Satisfaction Dealership Facility Service Favorite Handling High Customer Capacity Jun 17, 2025 Prepare your dealership for heavier service traffic during the summer months by following these best practices. Best Practices CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Customer Greetings and Timely Updates Jun 10, 2025 Start off on the right foot with your customer using these simple best practices. Best Practices CSI Customer Experience Customer Greetings Customer Satisfaction Timely Updates Service Favorite Fixed Right First Time (FRFT) Best Practices Jun 3, 2025 Learn how to improve your Fixed Right First Time (FRFT) performance with these best practices. CSI Customer Experience Customer Satisfaction Fixed Right First Time Service Posts pagination 1 2 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Dealership Facility and Customer Lounge Jun 24, 2025 Having a welcoming facility and customer lounge shows that you appreciate their business, which can lead to increased customer satisfaction. CSI Customer Experience Customer Lounge Customer Satisfaction Dealership Facility Service Favorite Handling High Customer Capacity Jun 17, 2025 Prepare your dealership for heavier service traffic during the summer months by following these best practices. Best Practices CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Customer Greetings and Timely Updates Jun 10, 2025 Start off on the right foot with your customer using these simple best practices. Best Practices CSI Customer Experience Customer Greetings Customer Satisfaction Timely Updates Service Favorite Fixed Right First Time (FRFT) Best Practices Jun 3, 2025 Learn how to improve your Fixed Right First Time (FRFT) performance with these best practices. CSI Customer Experience Customer Satisfaction Fixed Right First Time Service Posts pagination 1 2 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Handling High Customer Capacity Jun 17, 2025 Prepare your dealership for heavier service traffic during the summer months by following these best practices. Best Practices CSI Customer Experience Customer Satisfaction Respecting Customer's Time Service Favorite Customer Greetings and Timely Updates Jun 10, 2025 Start off on the right foot with your customer using these simple best practices. Best Practices CSI Customer Experience Customer Greetings Customer Satisfaction Timely Updates Service Favorite Fixed Right First Time (FRFT) Best Practices Jun 3, 2025 Learn how to improve your Fixed Right First Time (FRFT) performance with these best practices. CSI Customer Experience Customer Satisfaction Fixed Right First Time Service Posts pagination 1 2 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Customer Greetings and Timely Updates Jun 10, 2025 Start off on the right foot with your customer using these simple best practices. Best Practices CSI Customer Experience Customer Greetings Customer Satisfaction Timely Updates Service Favorite Fixed Right First Time (FRFT) Best Practices Jun 3, 2025 Learn how to improve your Fixed Right First Time (FRFT) performance with these best practices. CSI Customer Experience Customer Satisfaction Fixed Right First Time Service Posts pagination 1 2 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Fixed Right First Time (FRFT) Best Practices Jun 3, 2025 Learn how to improve your Fixed Right First Time (FRFT) performance with these best practices. CSI Customer Experience Customer Satisfaction Fixed Right First Time Service Posts pagination 1 2 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible