Kia ePRGs
Kia Learning Center
Kia P2M
Kia Push-2-Mobile (P2M)
EV Customer Service Best Practices

May 27, 2025

Improve your interactions with EV customers by following these best practices.
CSI Customer Experience Customer Satisfaction EV Customer Best Practices Understanding Customer Needs Service
Benefits of the Kia eDelivery Tool

May 22, 2025

The Kia eDelivery Tool helps streamline vehicle delivery, facilitating a smooth process and fostering customer loyalty through personalized service.
CSE Customer Experience Customer Satisfaction Delivery Kia eDelivery Tool SSI Sales
HomeLink®* Wireless Control System

May 20, 2025

Help customers unlock the power of HomeLink®*, if equipped, by showing how their vehicles can control garage doors, lights, and more.
CSE Customer Experience Customer Satisfaction Delivery Demonstration HomeLink® SSI Sales
Understanding Kia Features & Functions

May 15, 2025

Explaining key features and functions helps customers feel confident, satisfied, and more likely to return to your dealership.
CSE Customer Experience Customer Satisfaction Delivery Features and Functions Kia eDelivery Tool SSI Sales
Kia Connect* Availability Tool

May 13, 2025

The Kia Connect* Availability Tool helps both you and your customers by providing easy access to Kia Connect* information and improving the customer experience.
CSE Customer Experience Customer Satisfaction Delivery Kia Connect Kia Connect Availability Tool SSI Sales
Elevate Ownership with Kia Connect*

May 8, 2025

Learn key benefits of Kia Connect* to share with your customers to enhance their experience and help earn their trust.
CSE Customer Experience Customer Satisfaction Delivery Kia Connect SSI Sales
Sales Manager Best Practices

May 6, 2025

Coach your sales team to be transparent, customer-focused, and efficient to boost satisfaction, sales, and repeat business.
CSE Customer Experience Customer Satisfaction Sales Manager Best Practices SSI Understanding Your Customer’s Needs Sales
Wireless Charging

May 5, 2025

Learn how to use the wireless phone charger* and discover some best practices for successfully charging devices.
Customer Experience Customer Satisfaction IQS Wireless Charging Wireless Phone Charging Sales Service
Sales Consultants Best Practices

May 1, 2025

Mastering key sales best practices can help Sales Consultants close more deals, boost profits, and create a seamless buying experience.
CSE Customer Experience Customer Satisfaction Sales Consultant Best Practices SSI Understanding Your Customer’s Needs Sales
The Online to In-Dealership Experience

Apr 29, 2025

Being prepared for well-researched car shoppers can help create a seamless and satisfying dealership experience.
CSE Customer Experience Customer Satisfaction Online to In-Dealership Respecting Customer's Time SSI Sales
Disclaimers