Updating Kia Connect^* Email and Communication Preferences

The Kia ownership experience is at its best when customers can fully enjoy remote features^* and services like climate control, start/stop charging, locking and unlocking doors, and more. To make sure they receive important updates about these features, customers need to keep their email address current in Kia Connect^*.

You can help customers confirm or update their email address during their service visit. This small step ensures they continue to receive essential communications from Kia and your dealership, including:

• Special programs and promotions
• Service action campaigns
• Important feature updates

How to Update an Email in Kia Connect / Kia Access^* App:

1. Go to the Profile tab located in the lower right-hand corner of the app
2. Select Personal Information
3. Verify or update the Email Address field
4. Tap the Update Personal Info

How to Update Communication Preferences:

By taking just a moment to guide customers through this process, you help them stay informed, connected, and able to make the most of their Kia’s technology and features. It’s a quick win that strengthens their overall ownership experience and your relationship with them.

^*Important Safety Information and Legal Disclaimers can be found in the link at the bottom of the page.