Simulated screen shown

Excite customers by showing them how to operate their vehicle by turning their smartphone into a car key. When you demonstrate how to use the Digital Key 2 Touch* and Card Key (if equipped), you’ll empower customers with an alternate, convenient way to access and drive their Kia vehicle.

Kia Digital Key 2 Touch* Requirements

  • Equipped trim of Telluride or Niro EV/Hybrid/Plug-In Hybrid (2023 and newer) or Seltos (2024)
  • A compatible smartphone or smartwatch with NFC enabled and an active data plan
    • Find out if a device is compatible here
  • An active Kia Connect* subscription

Kia Digital Key 2 Touch* & Card Key Setup Procedure

Digital Key

The customer must have a key fob inside the vehicle and the Kia Access* app installed on their smartphone and registered to their vehicle for setup.

In the Kia Access* app:

  1. Select Digital Key from the home screen
  2. Select Create Owner Key in the Digital Key Status screen
  3. Select Continue to Wallet App

On the vehicle’s infotainment screen:

  1. From the home screen, select Setup, then Vehicle
  2. Scroll down on left-hand menu, select Digital Key > Smartphone Key > My Smartphone Key
  3. Select Save

On the smartphone device:

  1. Select Continue in the wallet app (Apple®* Wallet or Samsung* Pass)

In the vehicle:

  1. Place the smartphone on the wireless charging pad*
  2. The smartphone will pair with the vehicle
Card Key

Setting up a Card Key is similar to setting up a smartphone. Check out this video to learn more. (Note: both key fobs must be in the vehicle during setup.)

To Unlock/Lock the Vehicle

  1. Touch the middle section of the door handle with your smartphone or Card Key for two seconds
    • Apple®* device: Tap the top of the phone to the door handle
    • Samsung* device: Tap the back side of the phone to the door handle

To Start the Vehicle

  1. Place the registered smartphone or Card Key on the wireless charging pad*
  2. Depress the brake pedal and press Push Button Start or Power button

Watch the Digital Key Setup or Deleting, Sharing, and Key Card videos to learn more so you can explain Kia Digital Key 2 Touch* to your customers during Delivery or at the Service Drive. These videos are available to watch at any time and can be shared with customers.


Sincerely,

Ownership Experience Team
Kia America, Inc.

Customer Experience Customer Satisfaction Demonstration IQS Kia Digital Key 2 Touch Sales Service

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