2024 EV6 GT shown

Picture this: You’re excited about your new ride, but when you get in, you find that it’s a little dirty and there’s even a few scratches! You probably wouldn’t be too happy, right?

That’s why we’re all about making sure every vehicle leaves the lot looking and feeling fresh.

Here’s a checklist to get the vehicle ready for Delivery:

  • Give it a thorough wash and vacuum.
  • Polish those windows until they sparkle and try to remove any streaks or residue!
  • Check for any dents, dings, or scratches (inspect from all angles).
  • Test out key vehicle features to ensure they’re working like a charm.
  • Keep those tires at the right pressure.
  • Make sure the fuel tank is full or the EV battery is fully charged.
  • Keep track of any necessary keys or remote fobs.
  • Have all the paperwork ready to roll.

Our Kia eDelivery Tool is your sidekick, guiding you through the pre-Delivery checklist and help to provide customers with a more consistent experience.

As you’re delivering the vehicle to the customer, give them time to inspect each pre-Delivery checklist item before you mark it complete! Once the checklist has been completed, have them hit the “Accept” button on the tablet screen.

Taking the time to give the vehicle a once-over ensures it’s in top shape for your customer. Got questions or want more info on perfecting your Delivery? Check out the Kia Learning Center for Delivery!

CSE Customer Experience Customer Satisfaction Kia eDelivery Tool Vehicle Delivery Condition Sales

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