Favorite Resolving Customer Concerns Apr 17, 2024 Focusing on solving customer concerns can create positive customer experiences that leave lasting, positive impressions of both you and the Kia brand. Customer Experience Customer Satisfaction Follow-Up Issue Resolution Sales Favorite From Deer in the Headlights to complete confidence. Apr 16, 2024 Have you ever been caught off guard by a pricing question and had to scramble to find an answer? See how it looks! SSI Primetime Sales Favorite Contact Customers After Delivery Apr 15, 2024 Following up with customers after Delivery helps ensure satisfaction and provide relationship-building opportunities that would otherwise be lost. Customer Experience Customer Satisfaction Delivery Follow-Up Sales Favorite Driver Profiles: Seat Memory Apr 11, 2024 Driver profiles for certain Kia vehicles can store seat memory settings for up to 3 different drivers and 2 presets per driver. Features and Functions Seat Memory Positions User Settings Technical Favorite F&I eMenu Benefits Apr 11, 2024 Discover how using F&I eMenus can reduce sales pressure and streamlines dealership processes. Customer Experience Customer Satisfaction Finance and Insurance (F&I) Respecting Customer's Time F&I Sales Favorite 12V Battery Tips for EVs Apr 10, 2024 Learn more about the 12V battery in EVs and how to keep it performing in tip-top shape. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Crafting an Excellent Customer Experience Apr 9, 2024 Discover the different ways you can help elevate your customer’s experience and earn their loyalty. Customer Experience Customer Satisfaction Needs Assessment Understanding Customer Needs Sales Favorite Adjusting Extended Rear View Settings Apr 9, 2024 Learn about the Rear View Monitor settings available on certain Kia vehicles that extend the rear view display duration. ADAS Features and Functions Rear View Monitor User Settings Technical Favorite Importance of a Customer Intro-to-Service Apr 4, 2024 Introducing your customers to the Service Department can help increase Service satisfaction and potentially boost sales. CSE Customer Experience Customer Satisfaction Intro-to-Service Sales Service Favorite Nailing Down Your Customer’s Needs Apr 3, 2024 Learn tips for understanding your customer’s needs. Help enhance the customer Delivery experience while reducing Problems on Delivery (POD)! CSE Customer Experience Customer Satisfaction Delivery Needs Assessment Understanding Customer Needs Sales Favorite Needs Assessment = Needs to Listen Apr 2, 2024 In our 2nd episode, it’s needs assessment time. Let's see if Daniel is truly listening to the customer or should he be benched? Customer Experience Customer Satisfaction SSI Primetime Sales Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Posts navigation Previous 1 … 5 6 7 … 22 Next Disclaimers
Favorite From Deer in the Headlights to complete confidence. Apr 16, 2024 Have you ever been caught off guard by a pricing question and had to scramble to find an answer? See how it looks! SSI Primetime Sales Favorite Contact Customers After Delivery Apr 15, 2024 Following up with customers after Delivery helps ensure satisfaction and provide relationship-building opportunities that would otherwise be lost. Customer Experience Customer Satisfaction Delivery Follow-Up Sales Favorite Driver Profiles: Seat Memory Apr 11, 2024 Driver profiles for certain Kia vehicles can store seat memory settings for up to 3 different drivers and 2 presets per driver. Features and Functions Seat Memory Positions User Settings Technical Favorite F&I eMenu Benefits Apr 11, 2024 Discover how using F&I eMenus can reduce sales pressure and streamlines dealership processes. Customer Experience Customer Satisfaction Finance and Insurance (F&I) Respecting Customer's Time F&I Sales Favorite 12V Battery Tips for EVs Apr 10, 2024 Learn more about the 12V battery in EVs and how to keep it performing in tip-top shape. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Crafting an Excellent Customer Experience Apr 9, 2024 Discover the different ways you can help elevate your customer’s experience and earn their loyalty. Customer Experience Customer Satisfaction Needs Assessment Understanding Customer Needs Sales Favorite Adjusting Extended Rear View Settings Apr 9, 2024 Learn about the Rear View Monitor settings available on certain Kia vehicles that extend the rear view display duration. ADAS Features and Functions Rear View Monitor User Settings Technical Favorite Importance of a Customer Intro-to-Service Apr 4, 2024 Introducing your customers to the Service Department can help increase Service satisfaction and potentially boost sales. CSE Customer Experience Customer Satisfaction Intro-to-Service Sales Service Favorite Nailing Down Your Customer’s Needs Apr 3, 2024 Learn tips for understanding your customer’s needs. Help enhance the customer Delivery experience while reducing Problems on Delivery (POD)! CSE Customer Experience Customer Satisfaction Delivery Needs Assessment Understanding Customer Needs Sales Favorite Needs Assessment = Needs to Listen Apr 2, 2024 In our 2nd episode, it’s needs assessment time. Let's see if Daniel is truly listening to the customer or should he be benched? Customer Experience Customer Satisfaction SSI Primetime Sales Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Posts navigation Previous 1 … 5 6 7 … 22 Next Disclaimers
Favorite Contact Customers After Delivery Apr 15, 2024 Following up with customers after Delivery helps ensure satisfaction and provide relationship-building opportunities that would otherwise be lost. Customer Experience Customer Satisfaction Delivery Follow-Up Sales Favorite Driver Profiles: Seat Memory Apr 11, 2024 Driver profiles for certain Kia vehicles can store seat memory settings for up to 3 different drivers and 2 presets per driver. Features and Functions Seat Memory Positions User Settings Technical Favorite F&I eMenu Benefits Apr 11, 2024 Discover how using F&I eMenus can reduce sales pressure and streamlines dealership processes. Customer Experience Customer Satisfaction Finance and Insurance (F&I) Respecting Customer's Time F&I Sales Favorite 12V Battery Tips for EVs Apr 10, 2024 Learn more about the 12V battery in EVs and how to keep it performing in tip-top shape. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Crafting an Excellent Customer Experience Apr 9, 2024 Discover the different ways you can help elevate your customer’s experience and earn their loyalty. Customer Experience Customer Satisfaction Needs Assessment Understanding Customer Needs Sales Favorite Adjusting Extended Rear View Settings Apr 9, 2024 Learn about the Rear View Monitor settings available on certain Kia vehicles that extend the rear view display duration. ADAS Features and Functions Rear View Monitor User Settings Technical Favorite Importance of a Customer Intro-to-Service Apr 4, 2024 Introducing your customers to the Service Department can help increase Service satisfaction and potentially boost sales. CSE Customer Experience Customer Satisfaction Intro-to-Service Sales Service Favorite Nailing Down Your Customer’s Needs Apr 3, 2024 Learn tips for understanding your customer’s needs. Help enhance the customer Delivery experience while reducing Problems on Delivery (POD)! CSE Customer Experience Customer Satisfaction Delivery Needs Assessment Understanding Customer Needs Sales Favorite Needs Assessment = Needs to Listen Apr 2, 2024 In our 2nd episode, it’s needs assessment time. Let's see if Daniel is truly listening to the customer or should he be benched? Customer Experience Customer Satisfaction SSI Primetime Sales Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Posts navigation Previous 1 … 5 6 7 … 22 Next Disclaimers
Favorite Driver Profiles: Seat Memory Apr 11, 2024 Driver profiles for certain Kia vehicles can store seat memory settings for up to 3 different drivers and 2 presets per driver. Features and Functions Seat Memory Positions User Settings Technical Favorite F&I eMenu Benefits Apr 11, 2024 Discover how using F&I eMenus can reduce sales pressure and streamlines dealership processes. Customer Experience Customer Satisfaction Finance and Insurance (F&I) Respecting Customer's Time F&I Sales Favorite 12V Battery Tips for EVs Apr 10, 2024 Learn more about the 12V battery in EVs and how to keep it performing in tip-top shape. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Crafting an Excellent Customer Experience Apr 9, 2024 Discover the different ways you can help elevate your customer’s experience and earn their loyalty. Customer Experience Customer Satisfaction Needs Assessment Understanding Customer Needs Sales Favorite Adjusting Extended Rear View Settings Apr 9, 2024 Learn about the Rear View Monitor settings available on certain Kia vehicles that extend the rear view display duration. ADAS Features and Functions Rear View Monitor User Settings Technical Favorite Importance of a Customer Intro-to-Service Apr 4, 2024 Introducing your customers to the Service Department can help increase Service satisfaction and potentially boost sales. CSE Customer Experience Customer Satisfaction Intro-to-Service Sales Service Favorite Nailing Down Your Customer’s Needs Apr 3, 2024 Learn tips for understanding your customer’s needs. Help enhance the customer Delivery experience while reducing Problems on Delivery (POD)! CSE Customer Experience Customer Satisfaction Delivery Needs Assessment Understanding Customer Needs Sales Favorite Needs Assessment = Needs to Listen Apr 2, 2024 In our 2nd episode, it’s needs assessment time. Let's see if Daniel is truly listening to the customer or should he be benched? Customer Experience Customer Satisfaction SSI Primetime Sales Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Posts navigation Previous 1 … 5 6 7 … 22 Next Disclaimers
Favorite F&I eMenu Benefits Apr 11, 2024 Discover how using F&I eMenus can reduce sales pressure and streamlines dealership processes. Customer Experience Customer Satisfaction Finance and Insurance (F&I) Respecting Customer's Time F&I Sales Favorite 12V Battery Tips for EVs Apr 10, 2024 Learn more about the 12V battery in EVs and how to keep it performing in tip-top shape. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Crafting an Excellent Customer Experience Apr 9, 2024 Discover the different ways you can help elevate your customer’s experience and earn their loyalty. Customer Experience Customer Satisfaction Needs Assessment Understanding Customer Needs Sales Favorite Adjusting Extended Rear View Settings Apr 9, 2024 Learn about the Rear View Monitor settings available on certain Kia vehicles that extend the rear view display duration. ADAS Features and Functions Rear View Monitor User Settings Technical Favorite Importance of a Customer Intro-to-Service Apr 4, 2024 Introducing your customers to the Service Department can help increase Service satisfaction and potentially boost sales. CSE Customer Experience Customer Satisfaction Intro-to-Service Sales Service Favorite Nailing Down Your Customer’s Needs Apr 3, 2024 Learn tips for understanding your customer’s needs. Help enhance the customer Delivery experience while reducing Problems on Delivery (POD)! CSE Customer Experience Customer Satisfaction Delivery Needs Assessment Understanding Customer Needs Sales Favorite Needs Assessment = Needs to Listen Apr 2, 2024 In our 2nd episode, it’s needs assessment time. Let's see if Daniel is truly listening to the customer or should he be benched? Customer Experience Customer Satisfaction SSI Primetime Sales Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Posts navigation Previous 1 … 5 6 7 … 22 Next Disclaimers
Favorite 12V Battery Tips for EVs Apr 10, 2024 Learn more about the 12V battery in EVs and how to keep it performing in tip-top shape. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Crafting an Excellent Customer Experience Apr 9, 2024 Discover the different ways you can help elevate your customer’s experience and earn their loyalty. Customer Experience Customer Satisfaction Needs Assessment Understanding Customer Needs Sales Favorite Adjusting Extended Rear View Settings Apr 9, 2024 Learn about the Rear View Monitor settings available on certain Kia vehicles that extend the rear view display duration. ADAS Features and Functions Rear View Monitor User Settings Technical Favorite Importance of a Customer Intro-to-Service Apr 4, 2024 Introducing your customers to the Service Department can help increase Service satisfaction and potentially boost sales. CSE Customer Experience Customer Satisfaction Intro-to-Service Sales Service Favorite Nailing Down Your Customer’s Needs Apr 3, 2024 Learn tips for understanding your customer’s needs. Help enhance the customer Delivery experience while reducing Problems on Delivery (POD)! CSE Customer Experience Customer Satisfaction Delivery Needs Assessment Understanding Customer Needs Sales Favorite Needs Assessment = Needs to Listen Apr 2, 2024 In our 2nd episode, it’s needs assessment time. Let's see if Daniel is truly listening to the customer or should he be benched? Customer Experience Customer Satisfaction SSI Primetime Sales Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Posts navigation Previous 1 … 5 6 7 … 22 Next Disclaimers
Favorite Crafting an Excellent Customer Experience Apr 9, 2024 Discover the different ways you can help elevate your customer’s experience and earn their loyalty. Customer Experience Customer Satisfaction Needs Assessment Understanding Customer Needs Sales Favorite Adjusting Extended Rear View Settings Apr 9, 2024 Learn about the Rear View Monitor settings available on certain Kia vehicles that extend the rear view display duration. ADAS Features and Functions Rear View Monitor User Settings Technical Favorite Importance of a Customer Intro-to-Service Apr 4, 2024 Introducing your customers to the Service Department can help increase Service satisfaction and potentially boost sales. CSE Customer Experience Customer Satisfaction Intro-to-Service Sales Service Favorite Nailing Down Your Customer’s Needs Apr 3, 2024 Learn tips for understanding your customer’s needs. Help enhance the customer Delivery experience while reducing Problems on Delivery (POD)! CSE Customer Experience Customer Satisfaction Delivery Needs Assessment Understanding Customer Needs Sales Favorite Needs Assessment = Needs to Listen Apr 2, 2024 In our 2nd episode, it’s needs assessment time. Let's see if Daniel is truly listening to the customer or should he be benched? Customer Experience Customer Satisfaction SSI Primetime Sales Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Posts navigation Previous 1 … 5 6 7 … 22 Next Disclaimers
Favorite Adjusting Extended Rear View Settings Apr 9, 2024 Learn about the Rear View Monitor settings available on certain Kia vehicles that extend the rear view display duration. ADAS Features and Functions Rear View Monitor User Settings Technical Favorite Importance of a Customer Intro-to-Service Apr 4, 2024 Introducing your customers to the Service Department can help increase Service satisfaction and potentially boost sales. CSE Customer Experience Customer Satisfaction Intro-to-Service Sales Service Favorite Nailing Down Your Customer’s Needs Apr 3, 2024 Learn tips for understanding your customer’s needs. Help enhance the customer Delivery experience while reducing Problems on Delivery (POD)! CSE Customer Experience Customer Satisfaction Delivery Needs Assessment Understanding Customer Needs Sales Favorite Needs Assessment = Needs to Listen Apr 2, 2024 In our 2nd episode, it’s needs assessment time. Let's see if Daniel is truly listening to the customer or should he be benched? Customer Experience Customer Satisfaction SSI Primetime Sales Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Posts navigation Previous 1 … 5 6 7 … 22 Next Disclaimers
Favorite Importance of a Customer Intro-to-Service Apr 4, 2024 Introducing your customers to the Service Department can help increase Service satisfaction and potentially boost sales. CSE Customer Experience Customer Satisfaction Intro-to-Service Sales Service Favorite Nailing Down Your Customer’s Needs Apr 3, 2024 Learn tips for understanding your customer’s needs. Help enhance the customer Delivery experience while reducing Problems on Delivery (POD)! CSE Customer Experience Customer Satisfaction Delivery Needs Assessment Understanding Customer Needs Sales Favorite Needs Assessment = Needs to Listen Apr 2, 2024 In our 2nd episode, it’s needs assessment time. Let's see if Daniel is truly listening to the customer or should he be benched? Customer Experience Customer Satisfaction SSI Primetime Sales Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Posts navigation Previous 1 … 5 6 7 … 22 Next Disclaimers
Favorite Nailing Down Your Customer’s Needs Apr 3, 2024 Learn tips for understanding your customer’s needs. Help enhance the customer Delivery experience while reducing Problems on Delivery (POD)! CSE Customer Experience Customer Satisfaction Delivery Needs Assessment Understanding Customer Needs Sales Favorite Needs Assessment = Needs to Listen Apr 2, 2024 In our 2nd episode, it’s needs assessment time. Let's see if Daniel is truly listening to the customer or should he be benched? Customer Experience Customer Satisfaction SSI Primetime Sales Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Posts navigation Previous 1 … 5 6 7 … 22 Next Disclaimers
Favorite Needs Assessment = Needs to Listen Apr 2, 2024 In our 2nd episode, it’s needs assessment time. Let's see if Daniel is truly listening to the customer or should he be benched? Customer Experience Customer Satisfaction SSI Primetime Sales Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Posts navigation Previous 1 … 5 6 7 … 22 Next Disclaimers
Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Posts navigation Previous 1 … 5 6 7 … 22 Next Disclaimers