Favorite “Hey Kia” Wake-Up Word Feb 11, 2025 Learn how the “Hey Kia” wake-up word lets drivers activate voice recognition (for equipped vehicles). “Hey Kia” Wake-Up Word Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Wiper Operation Jan 30, 2025 Learn how to operate the front and rear wipers, the Auto Rain Sensing function, and the Wiper Service Mode. Customer Experience Customer Satisfaction IQS Wiper Operation Wiper Operation & Service Mode Wiper Service Mode Sales Service Favorite Over-The-Air (OTA) Updates Dec 18, 2024 Learn how to perform Over-The-Air (OTA) updates (on equipped vehicles) and the installation requirements to help keep vehicles running with Kia’s latest features. Customer Experience Customer Satisfaction IQS OTA Over-The-Air (OTA) Updates Sales Service Favorite Dimmable Map Lights Dec 12, 2024 Learn about the availability and operation of the dimmable map lights. Customer Experience Customer Satisfaction Dimmable Map Lights IQS Sales Service Favorite 2024 Course and Certification Level Check Dec 10, 2024 How close are you to your next certification level? Have you completed your Welcome to Kia course? Read on to learn how to check all these things! Certification KU vILT Classes Sales Favorite Unique EV9 Features Nov 21, 2024 Learn how to use features that may be unique to customers on EV9, including the Power Button/Gear Shift, and Car Wash Mode. Automated Car Wash Customer Experience Customer Satisfaction Gear Shift IQS Power Button Sales Service Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Visor Card and Video Resources Oct 31, 2024 Discover how to elevate your customers’ ownership experience by sharing the Visor Card and its impactful video resources. Customer Experience Customer Satisfaction IQS Visor Card Sales Service Favorite Identifying Interior Vehicle Controls Oct 29, 2024 During Delivery, highlight the controls and buttons that customers may have trouble identifying and explain how to use them. Customer Experience Customer Satisfaction Interior Vehicle Controls IQS Sales Service Favorite Exploring 2025MY Device Ports Oct 24, 2024 Discover the differences between the types of USB ports on 2025 models and how to get the most out of each one. Customer Experience Customer Satisfaction IQS USB Device Ports Sales Service Posts navigation Previous 1 2 3 4 … 24 Next Disclaimers
Favorite Wiper Operation Jan 30, 2025 Learn how to operate the front and rear wipers, the Auto Rain Sensing function, and the Wiper Service Mode. Customer Experience Customer Satisfaction IQS Wiper Operation Wiper Operation & Service Mode Wiper Service Mode Sales Service Favorite Over-The-Air (OTA) Updates Dec 18, 2024 Learn how to perform Over-The-Air (OTA) updates (on equipped vehicles) and the installation requirements to help keep vehicles running with Kia’s latest features. Customer Experience Customer Satisfaction IQS OTA Over-The-Air (OTA) Updates Sales Service Favorite Dimmable Map Lights Dec 12, 2024 Learn about the availability and operation of the dimmable map lights. Customer Experience Customer Satisfaction Dimmable Map Lights IQS Sales Service Favorite 2024 Course and Certification Level Check Dec 10, 2024 How close are you to your next certification level? Have you completed your Welcome to Kia course? Read on to learn how to check all these things! Certification KU vILT Classes Sales Favorite Unique EV9 Features Nov 21, 2024 Learn how to use features that may be unique to customers on EV9, including the Power Button/Gear Shift, and Car Wash Mode. Automated Car Wash Customer Experience Customer Satisfaction Gear Shift IQS Power Button Sales Service Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Visor Card and Video Resources Oct 31, 2024 Discover how to elevate your customers’ ownership experience by sharing the Visor Card and its impactful video resources. Customer Experience Customer Satisfaction IQS Visor Card Sales Service Favorite Identifying Interior Vehicle Controls Oct 29, 2024 During Delivery, highlight the controls and buttons that customers may have trouble identifying and explain how to use them. Customer Experience Customer Satisfaction Interior Vehicle Controls IQS Sales Service Favorite Exploring 2025MY Device Ports Oct 24, 2024 Discover the differences between the types of USB ports on 2025 models and how to get the most out of each one. Customer Experience Customer Satisfaction IQS USB Device Ports Sales Service Posts navigation Previous 1 2 3 4 … 24 Next Disclaimers
Favorite Over-The-Air (OTA) Updates Dec 18, 2024 Learn how to perform Over-The-Air (OTA) updates (on equipped vehicles) and the installation requirements to help keep vehicles running with Kia’s latest features. Customer Experience Customer Satisfaction IQS OTA Over-The-Air (OTA) Updates Sales Service Favorite Dimmable Map Lights Dec 12, 2024 Learn about the availability and operation of the dimmable map lights. Customer Experience Customer Satisfaction Dimmable Map Lights IQS Sales Service Favorite 2024 Course and Certification Level Check Dec 10, 2024 How close are you to your next certification level? Have you completed your Welcome to Kia course? Read on to learn how to check all these things! Certification KU vILT Classes Sales Favorite Unique EV9 Features Nov 21, 2024 Learn how to use features that may be unique to customers on EV9, including the Power Button/Gear Shift, and Car Wash Mode. Automated Car Wash Customer Experience Customer Satisfaction Gear Shift IQS Power Button Sales Service Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Visor Card and Video Resources Oct 31, 2024 Discover how to elevate your customers’ ownership experience by sharing the Visor Card and its impactful video resources. Customer Experience Customer Satisfaction IQS Visor Card Sales Service Favorite Identifying Interior Vehicle Controls Oct 29, 2024 During Delivery, highlight the controls and buttons that customers may have trouble identifying and explain how to use them. Customer Experience Customer Satisfaction Interior Vehicle Controls IQS Sales Service Favorite Exploring 2025MY Device Ports Oct 24, 2024 Discover the differences between the types of USB ports on 2025 models and how to get the most out of each one. Customer Experience Customer Satisfaction IQS USB Device Ports Sales Service Posts navigation Previous 1 2 3 4 … 24 Next Disclaimers
Favorite Dimmable Map Lights Dec 12, 2024 Learn about the availability and operation of the dimmable map lights. Customer Experience Customer Satisfaction Dimmable Map Lights IQS Sales Service Favorite 2024 Course and Certification Level Check Dec 10, 2024 How close are you to your next certification level? Have you completed your Welcome to Kia course? Read on to learn how to check all these things! Certification KU vILT Classes Sales Favorite Unique EV9 Features Nov 21, 2024 Learn how to use features that may be unique to customers on EV9, including the Power Button/Gear Shift, and Car Wash Mode. Automated Car Wash Customer Experience Customer Satisfaction Gear Shift IQS Power Button Sales Service Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Visor Card and Video Resources Oct 31, 2024 Discover how to elevate your customers’ ownership experience by sharing the Visor Card and its impactful video resources. Customer Experience Customer Satisfaction IQS Visor Card Sales Service Favorite Identifying Interior Vehicle Controls Oct 29, 2024 During Delivery, highlight the controls and buttons that customers may have trouble identifying and explain how to use them. Customer Experience Customer Satisfaction Interior Vehicle Controls IQS Sales Service Favorite Exploring 2025MY Device Ports Oct 24, 2024 Discover the differences between the types of USB ports on 2025 models and how to get the most out of each one. Customer Experience Customer Satisfaction IQS USB Device Ports Sales Service Posts navigation Previous 1 2 3 4 … 24 Next Disclaimers
Favorite 2024 Course and Certification Level Check Dec 10, 2024 How close are you to your next certification level? Have you completed your Welcome to Kia course? Read on to learn how to check all these things! Certification KU vILT Classes Sales Favorite Unique EV9 Features Nov 21, 2024 Learn how to use features that may be unique to customers on EV9, including the Power Button/Gear Shift, and Car Wash Mode. Automated Car Wash Customer Experience Customer Satisfaction Gear Shift IQS Power Button Sales Service Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Visor Card and Video Resources Oct 31, 2024 Discover how to elevate your customers’ ownership experience by sharing the Visor Card and its impactful video resources. Customer Experience Customer Satisfaction IQS Visor Card Sales Service Favorite Identifying Interior Vehicle Controls Oct 29, 2024 During Delivery, highlight the controls and buttons that customers may have trouble identifying and explain how to use them. Customer Experience Customer Satisfaction Interior Vehicle Controls IQS Sales Service Favorite Exploring 2025MY Device Ports Oct 24, 2024 Discover the differences between the types of USB ports on 2025 models and how to get the most out of each one. Customer Experience Customer Satisfaction IQS USB Device Ports Sales Service Posts navigation Previous 1 2 3 4 … 24 Next Disclaimers
Favorite Unique EV9 Features Nov 21, 2024 Learn how to use features that may be unique to customers on EV9, including the Power Button/Gear Shift, and Car Wash Mode. Automated Car Wash Customer Experience Customer Satisfaction Gear Shift IQS Power Button Sales Service Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Visor Card and Video Resources Oct 31, 2024 Discover how to elevate your customers’ ownership experience by sharing the Visor Card and its impactful video resources. Customer Experience Customer Satisfaction IQS Visor Card Sales Service Favorite Identifying Interior Vehicle Controls Oct 29, 2024 During Delivery, highlight the controls and buttons that customers may have trouble identifying and explain how to use them. Customer Experience Customer Satisfaction Interior Vehicle Controls IQS Sales Service Favorite Exploring 2025MY Device Ports Oct 24, 2024 Discover the differences between the types of USB ports on 2025 models and how to get the most out of each one. Customer Experience Customer Satisfaction IQS USB Device Ports Sales Service Posts navigation Previous 1 2 3 4 … 24 Next Disclaimers
Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Visor Card and Video Resources Oct 31, 2024 Discover how to elevate your customers’ ownership experience by sharing the Visor Card and its impactful video resources. Customer Experience Customer Satisfaction IQS Visor Card Sales Service Favorite Identifying Interior Vehicle Controls Oct 29, 2024 During Delivery, highlight the controls and buttons that customers may have trouble identifying and explain how to use them. Customer Experience Customer Satisfaction Interior Vehicle Controls IQS Sales Service Favorite Exploring 2025MY Device Ports Oct 24, 2024 Discover the differences between the types of USB ports on 2025 models and how to get the most out of each one. Customer Experience Customer Satisfaction IQS USB Device Ports Sales Service Posts navigation Previous 1 2 3 4 … 24 Next Disclaimers
Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Visor Card and Video Resources Oct 31, 2024 Discover how to elevate your customers’ ownership experience by sharing the Visor Card and its impactful video resources. Customer Experience Customer Satisfaction IQS Visor Card Sales Service Favorite Identifying Interior Vehicle Controls Oct 29, 2024 During Delivery, highlight the controls and buttons that customers may have trouble identifying and explain how to use them. Customer Experience Customer Satisfaction Interior Vehicle Controls IQS Sales Service Favorite Exploring 2025MY Device Ports Oct 24, 2024 Discover the differences between the types of USB ports on 2025 models and how to get the most out of each one. Customer Experience Customer Satisfaction IQS USB Device Ports Sales Service Posts navigation Previous 1 2 3 4 … 24 Next Disclaimers
Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Visor Card and Video Resources Oct 31, 2024 Discover how to elevate your customers’ ownership experience by sharing the Visor Card and its impactful video resources. Customer Experience Customer Satisfaction IQS Visor Card Sales Service Favorite Identifying Interior Vehicle Controls Oct 29, 2024 During Delivery, highlight the controls and buttons that customers may have trouble identifying and explain how to use them. Customer Experience Customer Satisfaction Interior Vehicle Controls IQS Sales Service Favorite Exploring 2025MY Device Ports Oct 24, 2024 Discover the differences between the types of USB ports on 2025 models and how to get the most out of each one. Customer Experience Customer Satisfaction IQS USB Device Ports Sales Service Posts navigation Previous 1 2 3 4 … 24 Next Disclaimers
Favorite Visor Card and Video Resources Oct 31, 2024 Discover how to elevate your customers’ ownership experience by sharing the Visor Card and its impactful video resources. Customer Experience Customer Satisfaction IQS Visor Card Sales Service Favorite Identifying Interior Vehicle Controls Oct 29, 2024 During Delivery, highlight the controls and buttons that customers may have trouble identifying and explain how to use them. Customer Experience Customer Satisfaction Interior Vehicle Controls IQS Sales Service Favorite Exploring 2025MY Device Ports Oct 24, 2024 Discover the differences between the types of USB ports on 2025 models and how to get the most out of each one. Customer Experience Customer Satisfaction IQS USB Device Ports Sales Service Posts navigation Previous 1 2 3 4 … 24 Next Disclaimers
Favorite Identifying Interior Vehicle Controls Oct 29, 2024 During Delivery, highlight the controls and buttons that customers may have trouble identifying and explain how to use them. Customer Experience Customer Satisfaction Interior Vehicle Controls IQS Sales Service Favorite Exploring 2025MY Device Ports Oct 24, 2024 Discover the differences between the types of USB ports on 2025 models and how to get the most out of each one. Customer Experience Customer Satisfaction IQS USB Device Ports Sales Service Posts navigation Previous 1 2 3 4 … 24 Next Disclaimers
Favorite Exploring 2025MY Device Ports Oct 24, 2024 Discover the differences between the types of USB ports on 2025 models and how to get the most out of each one. Customer Experience Customer Satisfaction IQS USB Device Ports Sales Service Posts navigation Previous 1 2 3 4 … 24 Next Disclaimers