Kia Push-2-Mobile (P2M)

Jul 31, 2024

Learn the importance of camera cleanliness and some best practices to help keep them spotless for ideal performance.
Customer Experience Customer Satisfaction IQS Vehicle Camera Cleanliness Sales Service

Jul 30, 2024

Follow these best practices to leave a memorable last impression with your customers during active redelivery.
Customer Experience Customer Satisfaction Understanding Customer Needs Vehicle Condition Service

Jul 29, 2024

Take the time to explain the customer education resources available in the vehicle portfolio and user guides.
Customer Experience Customer Satisfaction IQS Portfolio and User Guides Sales Service

Jul 24, 2024

Learn how to adjust the volume of common ADAS* features and user settings from the instrument cluster or the navigation* system.
ADAS ADAS Volume & User Settings Customer Experience Customer Satisfaction User Settings Sales Service

Jul 23, 2024

Discover the benefits for both you and your dealership when scheduling service online.
CSI Customer Experience Customer Satisfaction Online Scheduling Service

Jul 18, 2024

Discover why Qmerit is Kia’s preferred partner for home charging solutions and explore the exceptional benefits Qmerit provides to customers.
Charging Customer Experience Customer Satisfaction EV Qmerit Sales

Jul 11, 2024

Learn how to operate the EV charge port lock, including the types of locking options available, accessing the menu settings, and more.
Charging Customer Experience Customer Satisfaction EV EV Charge Port Lock IQS Sales Service

Jul 9, 2024

Use these best practices to manage customer expectations throughout the Service process.
Customer Experience Customer Satisfaction Understanding Customer Needs Service

Jun 26, 2024

Learn the differences between Lane Following Assist* and Lane Keeping Assist* and how to help your customers understand them.
ADAS Customer Experience Customer Satisfaction IQS Lane Following Assist (LFA) Lane Keeping Assist (LKA) Sales Service

Jun 25, 2024

Use these best practices to make the best use of your customer’s time at the dealership.
Best Practices Customer Experience Customer Satisfaction Respecting Customer's Time Service