Kia Push-2-Mobile (P2M)

Mar 17, 2025

Boost customer satisfaction and sales by ensuring every vehicle includes Genuine Floor Mats for protection and a polished look.
Customer Experience Customer Satisfaction Floor Mats IQS Sales Service

Mar 13, 2025

Following up with customers after Delivery reinforces satisfaction, strengthens relationships, and opens doors for future business.
CSE Customer Experience Customer Follow-Up Customer Satisfaction Delivery Sales

Mar 7, 2025

Proper vehicle prep is key to a great delivery experience—follow these tips to impress customers and drive repeat business!
CSE Customer Experience Customer Satisfaction Kia eDelivery Tool Spotless Vehicle Delivery Tips Vehicle Condition Sales

Mar 6, 2025

Learn how to utilize the Kia eDelivery Tool for a perfect delivery.
CSE Customer Experience Customer Satisfaction Delivery Kia eDelivery Tool Perfect Delivery SSI Sales

Feb 27, 2025

Learn how 2nd-row seat folding varies by 2025MY vehicle so you can confidently demonstrate it to customers during delivery.
Customer Experience Customer Satisfaction Delivery Features and Functions Folding the 2nd-Row Seats IQS Sales Service

Feb 25, 2025

Learn how to easily customize the infotainment and steering wheel custom buttons for quick access to commonly used features.
Custom Infotainment Buttons Customer Experience Customer Satisfaction Features and Functions IQS Sales Service

Feb 14, 2025

SSI Primetime is Upon Us! Remember that customers who purchase vehicles in March through May are likely to be surveyed by J.D. Power* about their experience!
CSE Customer Experience Customer Satisfaction SSI SSI Primetime Sales

Feb 11, 2025

Learn how the “Hey Kia” wake-up word lets drivers activate voice recognition (for equipped vehicles).
“Hey Kia” Wake-Up Word Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service

Jan 30, 2025

Learn how to operate the front and rear wipers, the Auto Rain Sensing function, and the Wiper Service Mode.
Customer Experience Customer Satisfaction IQS Wiper Operation Wiper Operation & Service Mode Wiper Service Mode Sales Service

Dec 18, 2024

Learn how to perform Over-The-Air (OTA) updates (on equipped vehicles) and the installation requirements to help keep vehicles running with Kia’s latest features.
Customer Experience Customer Satisfaction IQS OTA Over-The-Air (OTA) Updates Sales Service