Favorite Custom Buttons Feb 25, 2025 Learn how to easily customize the infotainment and steering wheel custom buttons for quick access to commonly used features. Custom Infotainment Buttons Customer Experience Customer Satisfaction Features and Functions IQS Sales Service Favorite 3 Keys to Understanding Your Customers’ Needs Feb 24, 2025 Discover the three keys to identifying customer needs and helping them feel heard and understood. CSE Customer Experience Customer Satisfaction SSI Understanding Customer Needs Sales Favorite SSI Primetime is Here Feb 14, 2025 SSI Primetime is Upon Us! Remember that customers who purchase vehicles in March through May are likely to be surveyed by J.D. Power* about their experience! CSE Customer Experience Customer Satisfaction SSI SSI Primetime Sales Favorite “Hey Kia” Wake-Up Word Feb 11, 2025 Learn how the “Hey Kia” wake-up word lets drivers activate voice recognition (for equipped vehicles). “Hey Kia” Wake-Up Word Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Wiper Operation Jan 30, 2025 Learn how to operate the front and rear wipers, the Auto Rain Sensing function, and the Wiper Service Mode. Customer Experience Customer Satisfaction IQS Wiper Operation Wiper Operation & Service Mode Wiper Service Mode Sales Service Favorite Over-The-Air (OTA) Updates Dec 18, 2024 Learn how to perform Over-The-Air (OTA) updates (on equipped vehicles) and the installation requirements to help keep vehicles running with Kia’s latest features. Customer Experience Customer Satisfaction IQS OTA Over-The-Air (OTA) Updates Sales Service Favorite Dimmable Map Lights Dec 12, 2024 Learn about the availability and operation of the dimmable map lights. Customer Experience Customer Satisfaction Dimmable Map Lights IQS Sales Service Favorite 2024 Course and Certification Level Check Dec 10, 2024 How close are you to your next certification level? Have you completed your Welcome to Kia course? Read on to learn how to check all these things! Certification KU vILT Classes Sales Favorite Unique EV9 Features Nov 21, 2024 Learn how to use features that may be unique to customers on EV9, including the Power Button/Gear Shift, and Car Wash Mode. Automated Car Wash Customer Experience Customer Satisfaction Gear Shift IQS Power Button Sales Service Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Posts navigation Previous 1 2 3 … 23 Next Disclaimers
Favorite 3 Keys to Understanding Your Customers’ Needs Feb 24, 2025 Discover the three keys to identifying customer needs and helping them feel heard and understood. CSE Customer Experience Customer Satisfaction SSI Understanding Customer Needs Sales Favorite SSI Primetime is Here Feb 14, 2025 SSI Primetime is Upon Us! Remember that customers who purchase vehicles in March through May are likely to be surveyed by J.D. Power* about their experience! CSE Customer Experience Customer Satisfaction SSI SSI Primetime Sales Favorite “Hey Kia” Wake-Up Word Feb 11, 2025 Learn how the “Hey Kia” wake-up word lets drivers activate voice recognition (for equipped vehicles). “Hey Kia” Wake-Up Word Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Wiper Operation Jan 30, 2025 Learn how to operate the front and rear wipers, the Auto Rain Sensing function, and the Wiper Service Mode. Customer Experience Customer Satisfaction IQS Wiper Operation Wiper Operation & Service Mode Wiper Service Mode Sales Service Favorite Over-The-Air (OTA) Updates Dec 18, 2024 Learn how to perform Over-The-Air (OTA) updates (on equipped vehicles) and the installation requirements to help keep vehicles running with Kia’s latest features. Customer Experience Customer Satisfaction IQS OTA Over-The-Air (OTA) Updates Sales Service Favorite Dimmable Map Lights Dec 12, 2024 Learn about the availability and operation of the dimmable map lights. Customer Experience Customer Satisfaction Dimmable Map Lights IQS Sales Service Favorite 2024 Course and Certification Level Check Dec 10, 2024 How close are you to your next certification level? Have you completed your Welcome to Kia course? Read on to learn how to check all these things! Certification KU vILT Classes Sales Favorite Unique EV9 Features Nov 21, 2024 Learn how to use features that may be unique to customers on EV9, including the Power Button/Gear Shift, and Car Wash Mode. Automated Car Wash Customer Experience Customer Satisfaction Gear Shift IQS Power Button Sales Service Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Posts navigation Previous 1 2 3 … 23 Next Disclaimers
Favorite SSI Primetime is Here Feb 14, 2025 SSI Primetime is Upon Us! Remember that customers who purchase vehicles in March through May are likely to be surveyed by J.D. Power* about their experience! CSE Customer Experience Customer Satisfaction SSI SSI Primetime Sales Favorite “Hey Kia” Wake-Up Word Feb 11, 2025 Learn how the “Hey Kia” wake-up word lets drivers activate voice recognition (for equipped vehicles). “Hey Kia” Wake-Up Word Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Wiper Operation Jan 30, 2025 Learn how to operate the front and rear wipers, the Auto Rain Sensing function, and the Wiper Service Mode. Customer Experience Customer Satisfaction IQS Wiper Operation Wiper Operation & Service Mode Wiper Service Mode Sales Service Favorite Over-The-Air (OTA) Updates Dec 18, 2024 Learn how to perform Over-The-Air (OTA) updates (on equipped vehicles) and the installation requirements to help keep vehicles running with Kia’s latest features. Customer Experience Customer Satisfaction IQS OTA Over-The-Air (OTA) Updates Sales Service Favorite Dimmable Map Lights Dec 12, 2024 Learn about the availability and operation of the dimmable map lights. Customer Experience Customer Satisfaction Dimmable Map Lights IQS Sales Service Favorite 2024 Course and Certification Level Check Dec 10, 2024 How close are you to your next certification level? Have you completed your Welcome to Kia course? Read on to learn how to check all these things! Certification KU vILT Classes Sales Favorite Unique EV9 Features Nov 21, 2024 Learn how to use features that may be unique to customers on EV9, including the Power Button/Gear Shift, and Car Wash Mode. Automated Car Wash Customer Experience Customer Satisfaction Gear Shift IQS Power Button Sales Service Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Posts navigation Previous 1 2 3 … 23 Next Disclaimers
Favorite “Hey Kia” Wake-Up Word Feb 11, 2025 Learn how the “Hey Kia” wake-up word lets drivers activate voice recognition (for equipped vehicles). “Hey Kia” Wake-Up Word Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Favorite Wiper Operation Jan 30, 2025 Learn how to operate the front and rear wipers, the Auto Rain Sensing function, and the Wiper Service Mode. Customer Experience Customer Satisfaction IQS Wiper Operation Wiper Operation & Service Mode Wiper Service Mode Sales Service Favorite Over-The-Air (OTA) Updates Dec 18, 2024 Learn how to perform Over-The-Air (OTA) updates (on equipped vehicles) and the installation requirements to help keep vehicles running with Kia’s latest features. Customer Experience Customer Satisfaction IQS OTA Over-The-Air (OTA) Updates Sales Service Favorite Dimmable Map Lights Dec 12, 2024 Learn about the availability and operation of the dimmable map lights. Customer Experience Customer Satisfaction Dimmable Map Lights IQS Sales Service Favorite 2024 Course and Certification Level Check Dec 10, 2024 How close are you to your next certification level? Have you completed your Welcome to Kia course? Read on to learn how to check all these things! Certification KU vILT Classes Sales Favorite Unique EV9 Features Nov 21, 2024 Learn how to use features that may be unique to customers on EV9, including the Power Button/Gear Shift, and Car Wash Mode. Automated Car Wash Customer Experience Customer Satisfaction Gear Shift IQS Power Button Sales Service Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Posts navigation Previous 1 2 3 … 23 Next Disclaimers
Favorite Wiper Operation Jan 30, 2025 Learn how to operate the front and rear wipers, the Auto Rain Sensing function, and the Wiper Service Mode. Customer Experience Customer Satisfaction IQS Wiper Operation Wiper Operation & Service Mode Wiper Service Mode Sales Service Favorite Over-The-Air (OTA) Updates Dec 18, 2024 Learn how to perform Over-The-Air (OTA) updates (on equipped vehicles) and the installation requirements to help keep vehicles running with Kia’s latest features. Customer Experience Customer Satisfaction IQS OTA Over-The-Air (OTA) Updates Sales Service Favorite Dimmable Map Lights Dec 12, 2024 Learn about the availability and operation of the dimmable map lights. Customer Experience Customer Satisfaction Dimmable Map Lights IQS Sales Service Favorite 2024 Course and Certification Level Check Dec 10, 2024 How close are you to your next certification level? Have you completed your Welcome to Kia course? Read on to learn how to check all these things! Certification KU vILT Classes Sales Favorite Unique EV9 Features Nov 21, 2024 Learn how to use features that may be unique to customers on EV9, including the Power Button/Gear Shift, and Car Wash Mode. Automated Car Wash Customer Experience Customer Satisfaction Gear Shift IQS Power Button Sales Service Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Posts navigation Previous 1 2 3 … 23 Next Disclaimers
Favorite Over-The-Air (OTA) Updates Dec 18, 2024 Learn how to perform Over-The-Air (OTA) updates (on equipped vehicles) and the installation requirements to help keep vehicles running with Kia’s latest features. Customer Experience Customer Satisfaction IQS OTA Over-The-Air (OTA) Updates Sales Service Favorite Dimmable Map Lights Dec 12, 2024 Learn about the availability and operation of the dimmable map lights. Customer Experience Customer Satisfaction Dimmable Map Lights IQS Sales Service Favorite 2024 Course and Certification Level Check Dec 10, 2024 How close are you to your next certification level? Have you completed your Welcome to Kia course? Read on to learn how to check all these things! Certification KU vILT Classes Sales Favorite Unique EV9 Features Nov 21, 2024 Learn how to use features that may be unique to customers on EV9, including the Power Button/Gear Shift, and Car Wash Mode. Automated Car Wash Customer Experience Customer Satisfaction Gear Shift IQS Power Button Sales Service Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Posts navigation Previous 1 2 3 … 23 Next Disclaimers
Favorite Dimmable Map Lights Dec 12, 2024 Learn about the availability and operation of the dimmable map lights. Customer Experience Customer Satisfaction Dimmable Map Lights IQS Sales Service Favorite 2024 Course and Certification Level Check Dec 10, 2024 How close are you to your next certification level? Have you completed your Welcome to Kia course? Read on to learn how to check all these things! Certification KU vILT Classes Sales Favorite Unique EV9 Features Nov 21, 2024 Learn how to use features that may be unique to customers on EV9, including the Power Button/Gear Shift, and Car Wash Mode. Automated Car Wash Customer Experience Customer Satisfaction Gear Shift IQS Power Button Sales Service Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Posts navigation Previous 1 2 3 … 23 Next Disclaimers
Favorite 2024 Course and Certification Level Check Dec 10, 2024 How close are you to your next certification level? Have you completed your Welcome to Kia course? Read on to learn how to check all these things! Certification KU vILT Classes Sales Favorite Unique EV9 Features Nov 21, 2024 Learn how to use features that may be unique to customers on EV9, including the Power Button/Gear Shift, and Car Wash Mode. Automated Car Wash Customer Experience Customer Satisfaction Gear Shift IQS Power Button Sales Service Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Posts navigation Previous 1 2 3 … 23 Next Disclaimers
Favorite Unique EV9 Features Nov 21, 2024 Learn how to use features that may be unique to customers on EV9, including the Power Button/Gear Shift, and Car Wash Mode. Automated Car Wash Customer Experience Customer Satisfaction Gear Shift IQS Power Button Sales Service Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Posts navigation Previous 1 2 3 … 23 Next Disclaimers
Favorite Electronic Parking Brake and Auto Hold Nov 19, 2024 Learn about the location, functionality, and activation of the Electronic Parking Brake (EPB) and Auto Hold features. Customer Experience Customer Satisfaction Delivery Electronic Parking Brake and Auto Hold IQS Sales Service Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Posts navigation Previous 1 2 3 … 23 Next Disclaimers
Favorite Discover Digital Features and Services Nov 7, 2024 Learn about the new Kia Connect* store, its available Digital Features and Services*, and how to help your customers access them. Digital Features & Services EV EV9 Features and Functions Sales Service Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Posts navigation Previous 1 2 3 … 23 Next Disclaimers
Favorite Using the Switchable Controller Nov 5, 2024 Discover how to operate Kia’s available switchable controller for HVAC and infotainment controls. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service Posts navigation Previous 1 2 3 … 23 Next Disclaimers