Kia Push-2-Mobile (P2M)

Sep 19, 2024

Learn how to operate the Capacitive Touch Door Handles and impress customers with a keyless way to unlock and lock their car doors.
Capacitive Touch Door Handles Customer Experience Customer Satisfaction IQS Sales Service

Sep 18, 2024

Make a lasting impact by following these tips to help guarantee every vehicle you deliver is in flawless condition.
Customer Experience Customer Satisfaction Delivery IQS Vehicle Condition Vehicle Delivery Condition Sales Service

Aug 20, 2024

Follow these steps to ensure customer email addresses are up to date within Kia Connect*.
Customer Experience Customer Satisfaction Kia Connect Updating Kia Connect Email Service

Aug 13, 2024

Learn the importance of following up with customers after a service visit to ensure satisfaction and to address any outstanding issues.
Customer Experience Customer Satisfaction Effective Follow-Up Follow-Up Service

Aug 6, 2024

Follow these best practices to deliver exceptional service experiences and strengthen customer loyalty.
Creating Value Creating Value in Service Customer Experience Customer Satisfaction Understanding Customer Needs Service

Jul 31, 2024

Learn the importance of camera cleanliness and some best practices to help keep them spotless for ideal performance.
Customer Experience Customer Satisfaction IQS Vehicle Camera Cleanliness Sales Service

Jul 30, 2024

Follow these best practices to leave a memorable last impression with your customers during active redelivery.
Customer Experience Customer Satisfaction Understanding Customer Needs Vehicle Condition Service

Jul 29, 2024

Take the time to explain the customer education resources available in the vehicle portfolio and user guides.
Customer Experience Customer Satisfaction IQS Portfolio and User Guides Sales Service

Jul 24, 2024

Learn how to adjust the volume of common ADAS* features and user settings from the instrument cluster or the navigation* system.
ADAS ADAS Volume & User Settings Customer Experience Customer Satisfaction User Settings Sales Service

Jul 23, 2024

Discover the benefits for both you and your dealership when scheduling service online.
CSI Customer Experience Customer Satisfaction Online Scheduling Service

Jul 18, 2024

Discover why Qmerit is Kia’s preferred partner for home charging solutions and explore the exceptional benefits Qmerit provides to customers.
Charging Customer Experience Customer Satisfaction EV Qmerit Sales

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