Kia Push-2-Mobile (P2M)

Apr 23, 2025

Learn how the Touch-Sensitive Control Panelsimplifies infotainment and climate controls.
Customer Experience Customer Satisfaction IQS Touch-Sensitive Control Panel Sales Service

Apr 22, 2025

Resolving sales issues quickly and effectively shows customers that you care, creating opportunities to build trust and loyalty.
CSE Customer Experience Customer Satisfaction Follow-Up Resolving Customer Concerns SSI Sales

Apr 17, 2025

Learn how using F&I eMenus can enhance the customer experience by allowing pressure-free product exploration.
CSE Customer Experience Customer Satisfaction F&I eMenus Finance and Insurance (F&I) Respecting Customer's Time SSI F&I F&I eMenus Sales

Apr 15, 2025

Discover the different ways you can help elevate your customer’s experience and earn their loyalty.
Crafting Customer Experiences CSE Customer Experience Customer Satisfaction Needs Assessment SSI Sales

Apr 10, 2025

Introducing customers to the Service Department can enhance Service satisfaction and potentially drive sales growth.
CSE Customer Experience Customer Satisfaction Intro-to-Service SSI Sales Service

Apr 8, 2025

Learn tips for understanding your customer’s needs. Help enhance the customer Delivery experience while reducing Problems on Delivery (POD)!
CSE Customer Experience Customer Satisfaction Delivery Nailing Down Customer’s Needs Needs Assessment SSI Sales

Apr 3, 2025

Understanding your customers through thoughtful questions and active listening can improve their experience and boost your sales.
CSE Customer Experience Customer Satisfaction Delivery SSI Understanding Your Customer’s Needs Sales

Mar 27, 2025

To maximize your chances of closing the sale, tailor your demo drive to highlight the features that matter most to your customers.
CSE Customer Experience Customer Satisfaction Demo Drive Demonstration SSI Sales

Mar 25, 2025

Discover how using the Kia eDelivery Tool during your 6-point Walkaround can help you present key features and functions during Delivery.
6-point Walkaround CSE Customer Experience Customer Satisfaction Delivery Demonstration SSI Walkaround Sales

Mar 20, 2025

Use digital retail tools to streamline F&I, reduce wait times, boost sales, and create a smoother, more transparent customer experience.
CSE Customer Experience Customer Satisfaction DIgital Retail Finance and Insurance (F&I) Reducing F&I Wait Times SSI F&I Sales

Mar 18, 2025

Maintaining a clean, organized, and welcoming dealership helps create a smooth car-buying experience and enhances customer satisfaction.
Amenities CSE Customer Experience Customer Satisfaction Dealership Facility & Lounge Amenities SSI Sales