Kia Push-2-Mobile (P2M)

Mar 20, 2025

Use digital retail tools to streamline F&I, reduce wait times, boost sales, and create a smoother, more transparent customer experience.
CSE Customer Experience Customer Satisfaction DIgital Retail Finance and Insurance (F&I) Reducing F&I Wait Times SSI F&I Sales

Mar 18, 2025

Maintaining a clean, organized, and welcoming dealership helps create a smooth car-buying experience and enhances customer satisfaction.
Amenities CSE Customer Experience Customer Satisfaction Dealership Facility & Lounge Amenities SSI Sales

Mar 17, 2025

Boost customer satisfaction and sales by ensuring every vehicle includes Genuine Floor Mats for protection and a polished look.
Customer Experience Customer Satisfaction Floor Mats IQS Sales Service

Mar 13, 2025

Following up with customers after Delivery reinforces satisfaction, strengthens relationships, and opens doors for future business.
CSE Customer Experience Customer Follow-Up Customer Satisfaction Delivery Sales

Mar 7, 2025

Proper vehicle prep is key to a great delivery experience—follow these tips to impress customers and drive repeat business!
CSE Customer Experience Customer Satisfaction Kia eDelivery Tool Spotless Vehicle Delivery Tips Vehicle Condition Sales

Mar 6, 2025

Learn how to utilize the Kia eDelivery Tool for a perfect delivery.
CSE Customer Experience Customer Satisfaction Delivery Kia eDelivery Tool Perfect Delivery SSI Sales

Feb 27, 2025

Learn how 2nd-row seat folding varies by 2025MY vehicle so you can confidently demonstrate it to customers during delivery.
Customer Experience Customer Satisfaction Delivery Features and Functions Folding the 2nd-Row Seats IQS Sales Service

Feb 25, 2025

Learn how to easily customize the infotainment and steering wheel custom buttons for quick access to commonly used features.
Custom Infotainment Buttons Customer Experience Customer Satisfaction Features and Functions IQS Sales Service

Feb 14, 2025

SSI Primetime is Upon Us! Remember that customers who purchase vehicles in March through May are likely to be surveyed by J.D. Power* about their experience!
CSE Customer Experience Customer Satisfaction SSI SSI Primetime Sales

Feb 11, 2025

Learn how the “Hey Kia” wake-up word lets drivers activate voice recognition (for equipped vehicles).
“Hey Kia” Wake-Up Word Customer Experience Customer Satisfaction Delivery Features and Functions IQS Sales Service