Favorite

EV6 Battery Conditioning Mode Upgrade

Jul 25, 2023

For certain EV6 models, the BMS may need to be upgraded to include Battery Conditioning Mode. Review the TSB and note it on the RO.

EV EV Battery Conditioning KGIS Technical Training Technical

Favorite

Coolant Frequently Asked Questions

Jul 20, 2023

Get your answers to coolant questions, such as which one to use, on this helpful page all about coolant queries.

Coolant Coolant FAQs KGIS Technical Training Technical

Favorite

Understanding Kia Digital Key 2 Touch^*

Jul 20, 2023

Learn about Kia Digital Key 2 Touch* and how to empower customers to conveniently access their vehicle using a smartphone as the key.

Customer Experience Customer Satisfaction Demonstration IQS Kia Digital Key 2 Touch Sales Service

Favorite

Online Service Scheduling

Jul 18, 2023

Online service appointment scheduling tools not only offer convenience to customers, but also help dealerships plan their day.

Creating Value in Service CSI CSI Primetime Customer Experience Online Scheduling Service

Favorite

Wireless Qi Phone Charger^* Operation

Jul 18, 2023

Wireless phone chargers* use electromatic induction to operate. Information can be found on YouTube™*, Shop Manuals, and Owner’s Manuals.

KGIS Technical Training Wireless Phone Charging Technical

Favorite

Switchable Controller Operation

Jul 13, 2023

Discover how to operate Kia’s available Infotaiment/Climate Switchable Controller Control panel.

Customer Experience Customer Satisfaction Demonstration Features and Functions IQS Sales Service

Favorite

Vehicle Condition After Service

Jul 11, 2023

When redelivering vehicles to customers, inspect and wash each vehicle to ensure it’s cleaner than how it arrived.

Creating Value in Service CSI CSI Primetime Customer Experience Service

Favorite

Regenerative Braking^* Benefits

Jul 6, 2023

Discover key benefits of Niro EV’s regenerative braking* system that can help elevate your customer’s electrified vehicle experience.

EV Regenerative Braking Sales Service

Favorite

Operating Smart Key w/ Remote Start^*

Jun 29, 2023

Learn about the benefits of the available Smart Key w/ Remote Start* and show your customers how to operate this convenient feature.

Customer Experience Customer Satisfaction Demonstration IQS Smart Key w/ Remote Start Sales Service

Favorite

Recapturing Energy with Niro EV

Jun 28, 2023

Efficiency is key for EVs! Discover Niro’s Adjustable Regenerative Braking System & its features that keep customers charging forward.

EV Regenerative Braking Sales Service

Favorite

Managing Customers’ Expectations

Jun 27, 2023

You can improve service satisfaction by effectively managing customer’s expectations with accurate service promise times.

Creating Value in Service CSI CSI Primetime Customer Experience Service

Favorite

Operating Capacitive Touch Door Handles

Jun 22, 2023

Learn how to operate the Capacitive Touch Door Handles and impress customers with a convenient way to unlock and lock their car doors.

Capacitive Touch Door Handles Customer Experience Customer Satisfaction Demonstration IQS Sales Service