Favorite Importance of a Customer Intro-to-Service Apr 4, 2024 Introducing your customers to the Service Department can help increase Service satisfaction and potentially boost sales. CSE Customer Experience Customer Satisfaction Intro-to-Service Sales Service Favorite Nailing Down Your Customer’s Needs Apr 3, 2024 Learn tips for understanding your customer’s needs. Help enhance the customer Delivery experience while reducing Problems on Delivery (POD)! CSE Customer Experience Customer Satisfaction Delivery Needs Assessment Understanding Customer Needs Sales Favorite Needs Assessment = Needs to Listen Apr 2, 2024 In our 2nd episode, it’s needs assessment time. Let's see if Daniel is truly listening to the customer or should he be benched? Customer Experience Customer Satisfaction SSI Primetime Sales Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Favorite Split Screen Settings Mar 27, 2024 Learn how to display various information like maps, media info, clock, and more with Apple CarPlay®* and Android Auto™* split screen (on certain Kia vehicles). Customer Experience Customer Satisfaction Delivery Features and Functions IQS Split Screen Settings Sales Service Favorite Discover My Kia Expert@Home* Mar 27, 2024 Discover My Kia Expert@Home*, a limited time only, premium experience offered for new EV9 customers to help them better understand all the features their EV9 offers. CSE Customer Experience Customer Satisfaction EV9 Features and Functions My Kia Expert@Home Service Sales Service Favorite Mode Switch for USB-C Ports Mar 26, 2024 Learn how to switch between USB-C charging and data streaming with a push of a button on certain Kia models. EV Features and Functions Sales USB-C Mode Switch Sales Service Favorite Recertifying High-Voltage Gloves Mar 26, 2024 High-voltage insulating rubber gloves must be recertified at least every 6 months. Check the dates on your gloves for your safety today! EV High-Voltage Gloves KGIS Technical Training Technical Favorite Tips for a Spotless Vehicle Delivery Mar 21, 2024 Each vehicle should be delivered in perfect condition to help maximize repeat and referral business. Check out these tips for prepping the vehicle for a spotless Delivery! CSE Customer Experience Customer Satisfaction Kia eDelivery Tool Vehicle Delivery Condition Sales Favorite Quick Control Menu Functionality Mar 20, 2024 Learn about the Quick Control Menu and how to quickly access various features and settings with a swipe of your finger. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Quick Control Menu Sales Service Favorite The Brush Off – Don’t let this happen to you. Mar 19, 2024 It's the little things that can make a big difference in how satisfied your clients are. Customer Experience Customer Satisfaction SSI Primetime Sales Favorite A Custom Demo Drive to Help Boost Sales Mar 14, 2024 To help increase the chances of earning a sale, make sure your demo drive is customized to showcase all aspects of the vehicle that are important to your customers. CSE Customer Experience Customer Satisfaction Demo Drive Demonstration Sales Posts pagination Previous 1 … 10 11 12 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Nailing Down Your Customer’s Needs Apr 3, 2024 Learn tips for understanding your customer’s needs. Help enhance the customer Delivery experience while reducing Problems on Delivery (POD)! CSE Customer Experience Customer Satisfaction Delivery Needs Assessment Understanding Customer Needs Sales Favorite Needs Assessment = Needs to Listen Apr 2, 2024 In our 2nd episode, it’s needs assessment time. Let's see if Daniel is truly listening to the customer or should he be benched? Customer Experience Customer Satisfaction SSI Primetime Sales Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Favorite Split Screen Settings Mar 27, 2024 Learn how to display various information like maps, media info, clock, and more with Apple CarPlay®* and Android Auto™* split screen (on certain Kia vehicles). Customer Experience Customer Satisfaction Delivery Features and Functions IQS Split Screen Settings Sales Service Favorite Discover My Kia Expert@Home* Mar 27, 2024 Discover My Kia Expert@Home*, a limited time only, premium experience offered for new EV9 customers to help them better understand all the features their EV9 offers. CSE Customer Experience Customer Satisfaction EV9 Features and Functions My Kia Expert@Home Service Sales Service Favorite Mode Switch for USB-C Ports Mar 26, 2024 Learn how to switch between USB-C charging and data streaming with a push of a button on certain Kia models. EV Features and Functions Sales USB-C Mode Switch Sales Service Favorite Recertifying High-Voltage Gloves Mar 26, 2024 High-voltage insulating rubber gloves must be recertified at least every 6 months. Check the dates on your gloves for your safety today! EV High-Voltage Gloves KGIS Technical Training Technical Favorite Tips for a Spotless Vehicle Delivery Mar 21, 2024 Each vehicle should be delivered in perfect condition to help maximize repeat and referral business. Check out these tips for prepping the vehicle for a spotless Delivery! CSE Customer Experience Customer Satisfaction Kia eDelivery Tool Vehicle Delivery Condition Sales Favorite Quick Control Menu Functionality Mar 20, 2024 Learn about the Quick Control Menu and how to quickly access various features and settings with a swipe of your finger. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Quick Control Menu Sales Service Favorite The Brush Off – Don’t let this happen to you. Mar 19, 2024 It's the little things that can make a big difference in how satisfied your clients are. Customer Experience Customer Satisfaction SSI Primetime Sales Favorite A Custom Demo Drive to Help Boost Sales Mar 14, 2024 To help increase the chances of earning a sale, make sure your demo drive is customized to showcase all aspects of the vehicle that are important to your customers. CSE Customer Experience Customer Satisfaction Demo Drive Demonstration Sales Posts pagination Previous 1 … 10 11 12 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Needs Assessment = Needs to Listen Apr 2, 2024 In our 2nd episode, it’s needs assessment time. Let's see if Daniel is truly listening to the customer or should he be benched? Customer Experience Customer Satisfaction SSI Primetime Sales Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Favorite Split Screen Settings Mar 27, 2024 Learn how to display various information like maps, media info, clock, and more with Apple CarPlay®* and Android Auto™* split screen (on certain Kia vehicles). Customer Experience Customer Satisfaction Delivery Features and Functions IQS Split Screen Settings Sales Service Favorite Discover My Kia Expert@Home* Mar 27, 2024 Discover My Kia Expert@Home*, a limited time only, premium experience offered for new EV9 customers to help them better understand all the features their EV9 offers. CSE Customer Experience Customer Satisfaction EV9 Features and Functions My Kia Expert@Home Service Sales Service Favorite Mode Switch for USB-C Ports Mar 26, 2024 Learn how to switch between USB-C charging and data streaming with a push of a button on certain Kia models. EV Features and Functions Sales USB-C Mode Switch Sales Service Favorite Recertifying High-Voltage Gloves Mar 26, 2024 High-voltage insulating rubber gloves must be recertified at least every 6 months. Check the dates on your gloves for your safety today! EV High-Voltage Gloves KGIS Technical Training Technical Favorite Tips for a Spotless Vehicle Delivery Mar 21, 2024 Each vehicle should be delivered in perfect condition to help maximize repeat and referral business. Check out these tips for prepping the vehicle for a spotless Delivery! CSE Customer Experience Customer Satisfaction Kia eDelivery Tool Vehicle Delivery Condition Sales Favorite Quick Control Menu Functionality Mar 20, 2024 Learn about the Quick Control Menu and how to quickly access various features and settings with a swipe of your finger. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Quick Control Menu Sales Service Favorite The Brush Off – Don’t let this happen to you. Mar 19, 2024 It's the little things that can make a big difference in how satisfied your clients are. Customer Experience Customer Satisfaction SSI Primetime Sales Favorite A Custom Demo Drive to Help Boost Sales Mar 14, 2024 To help increase the chances of earning a sale, make sure your demo drive is customized to showcase all aspects of the vehicle that are important to your customers. CSE Customer Experience Customer Satisfaction Demo Drive Demonstration Sales Posts pagination Previous 1 … 10 11 12 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Benefits of A/C Automatic Drying Mar 28, 2024 Available on certain Kia models, A/C automatic drying helps reduce potential air conditioning odor which can improve the customer’s ownership experience. A/C Automatic Drying EV EV6 Features and Functions KGIS Technical Favorite Split Screen Settings Mar 27, 2024 Learn how to display various information like maps, media info, clock, and more with Apple CarPlay®* and Android Auto™* split screen (on certain Kia vehicles). Customer Experience Customer Satisfaction Delivery Features and Functions IQS Split Screen Settings Sales Service Favorite Discover My Kia Expert@Home* Mar 27, 2024 Discover My Kia Expert@Home*, a limited time only, premium experience offered for new EV9 customers to help them better understand all the features their EV9 offers. CSE Customer Experience Customer Satisfaction EV9 Features and Functions My Kia Expert@Home Service Sales Service Favorite Mode Switch for USB-C Ports Mar 26, 2024 Learn how to switch between USB-C charging and data streaming with a push of a button on certain Kia models. EV Features and Functions Sales USB-C Mode Switch Sales Service Favorite Recertifying High-Voltage Gloves Mar 26, 2024 High-voltage insulating rubber gloves must be recertified at least every 6 months. Check the dates on your gloves for your safety today! EV High-Voltage Gloves KGIS Technical Training Technical Favorite Tips for a Spotless Vehicle Delivery Mar 21, 2024 Each vehicle should be delivered in perfect condition to help maximize repeat and referral business. Check out these tips for prepping the vehicle for a spotless Delivery! CSE Customer Experience Customer Satisfaction Kia eDelivery Tool Vehicle Delivery Condition Sales Favorite Quick Control Menu Functionality Mar 20, 2024 Learn about the Quick Control Menu and how to quickly access various features and settings with a swipe of your finger. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Quick Control Menu Sales Service Favorite The Brush Off – Don’t let this happen to you. Mar 19, 2024 It's the little things that can make a big difference in how satisfied your clients are. Customer Experience Customer Satisfaction SSI Primetime Sales Favorite A Custom Demo Drive to Help Boost Sales Mar 14, 2024 To help increase the chances of earning a sale, make sure your demo drive is customized to showcase all aspects of the vehicle that are important to your customers. CSE Customer Experience Customer Satisfaction Demo Drive Demonstration Sales Posts pagination Previous 1 … 10 11 12 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Split Screen Settings Mar 27, 2024 Learn how to display various information like maps, media info, clock, and more with Apple CarPlay®* and Android Auto™* split screen (on certain Kia vehicles). Customer Experience Customer Satisfaction Delivery Features and Functions IQS Split Screen Settings Sales Service Favorite Discover My Kia Expert@Home* Mar 27, 2024 Discover My Kia Expert@Home*, a limited time only, premium experience offered for new EV9 customers to help them better understand all the features their EV9 offers. CSE Customer Experience Customer Satisfaction EV9 Features and Functions My Kia Expert@Home Service Sales Service Favorite Mode Switch for USB-C Ports Mar 26, 2024 Learn how to switch between USB-C charging and data streaming with a push of a button on certain Kia models. EV Features and Functions Sales USB-C Mode Switch Sales Service Favorite Recertifying High-Voltage Gloves Mar 26, 2024 High-voltage insulating rubber gloves must be recertified at least every 6 months. Check the dates on your gloves for your safety today! EV High-Voltage Gloves KGIS Technical Training Technical Favorite Tips for a Spotless Vehicle Delivery Mar 21, 2024 Each vehicle should be delivered in perfect condition to help maximize repeat and referral business. Check out these tips for prepping the vehicle for a spotless Delivery! CSE Customer Experience Customer Satisfaction Kia eDelivery Tool Vehicle Delivery Condition Sales Favorite Quick Control Menu Functionality Mar 20, 2024 Learn about the Quick Control Menu and how to quickly access various features and settings with a swipe of your finger. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Quick Control Menu Sales Service Favorite The Brush Off – Don’t let this happen to you. Mar 19, 2024 It's the little things that can make a big difference in how satisfied your clients are. Customer Experience Customer Satisfaction SSI Primetime Sales Favorite A Custom Demo Drive to Help Boost Sales Mar 14, 2024 To help increase the chances of earning a sale, make sure your demo drive is customized to showcase all aspects of the vehicle that are important to your customers. CSE Customer Experience Customer Satisfaction Demo Drive Demonstration Sales Posts pagination Previous 1 … 10 11 12 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Discover My Kia Expert@Home* Mar 27, 2024 Discover My Kia Expert@Home*, a limited time only, premium experience offered for new EV9 customers to help them better understand all the features their EV9 offers. CSE Customer Experience Customer Satisfaction EV9 Features and Functions My Kia Expert@Home Service Sales Service Favorite Mode Switch for USB-C Ports Mar 26, 2024 Learn how to switch between USB-C charging and data streaming with a push of a button on certain Kia models. EV Features and Functions Sales USB-C Mode Switch Sales Service Favorite Recertifying High-Voltage Gloves Mar 26, 2024 High-voltage insulating rubber gloves must be recertified at least every 6 months. Check the dates on your gloves for your safety today! EV High-Voltage Gloves KGIS Technical Training Technical Favorite Tips for a Spotless Vehicle Delivery Mar 21, 2024 Each vehicle should be delivered in perfect condition to help maximize repeat and referral business. Check out these tips for prepping the vehicle for a spotless Delivery! CSE Customer Experience Customer Satisfaction Kia eDelivery Tool Vehicle Delivery Condition Sales Favorite Quick Control Menu Functionality Mar 20, 2024 Learn about the Quick Control Menu and how to quickly access various features and settings with a swipe of your finger. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Quick Control Menu Sales Service Favorite The Brush Off – Don’t let this happen to you. Mar 19, 2024 It's the little things that can make a big difference in how satisfied your clients are. Customer Experience Customer Satisfaction SSI Primetime Sales Favorite A Custom Demo Drive to Help Boost Sales Mar 14, 2024 To help increase the chances of earning a sale, make sure your demo drive is customized to showcase all aspects of the vehicle that are important to your customers. CSE Customer Experience Customer Satisfaction Demo Drive Demonstration Sales Posts pagination Previous 1 … 10 11 12 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Mode Switch for USB-C Ports Mar 26, 2024 Learn how to switch between USB-C charging and data streaming with a push of a button on certain Kia models. EV Features and Functions Sales USB-C Mode Switch Sales Service Favorite Recertifying High-Voltage Gloves Mar 26, 2024 High-voltage insulating rubber gloves must be recertified at least every 6 months. Check the dates on your gloves for your safety today! EV High-Voltage Gloves KGIS Technical Training Technical Favorite Tips for a Spotless Vehicle Delivery Mar 21, 2024 Each vehicle should be delivered in perfect condition to help maximize repeat and referral business. Check out these tips for prepping the vehicle for a spotless Delivery! CSE Customer Experience Customer Satisfaction Kia eDelivery Tool Vehicle Delivery Condition Sales Favorite Quick Control Menu Functionality Mar 20, 2024 Learn about the Quick Control Menu and how to quickly access various features and settings with a swipe of your finger. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Quick Control Menu Sales Service Favorite The Brush Off – Don’t let this happen to you. Mar 19, 2024 It's the little things that can make a big difference in how satisfied your clients are. Customer Experience Customer Satisfaction SSI Primetime Sales Favorite A Custom Demo Drive to Help Boost Sales Mar 14, 2024 To help increase the chances of earning a sale, make sure your demo drive is customized to showcase all aspects of the vehicle that are important to your customers. CSE Customer Experience Customer Satisfaction Demo Drive Demonstration Sales Posts pagination Previous 1 … 10 11 12 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Recertifying High-Voltage Gloves Mar 26, 2024 High-voltage insulating rubber gloves must be recertified at least every 6 months. Check the dates on your gloves for your safety today! EV High-Voltage Gloves KGIS Technical Training Technical Favorite Tips for a Spotless Vehicle Delivery Mar 21, 2024 Each vehicle should be delivered in perfect condition to help maximize repeat and referral business. Check out these tips for prepping the vehicle for a spotless Delivery! CSE Customer Experience Customer Satisfaction Kia eDelivery Tool Vehicle Delivery Condition Sales Favorite Quick Control Menu Functionality Mar 20, 2024 Learn about the Quick Control Menu and how to quickly access various features and settings with a swipe of your finger. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Quick Control Menu Sales Service Favorite The Brush Off – Don’t let this happen to you. Mar 19, 2024 It's the little things that can make a big difference in how satisfied your clients are. Customer Experience Customer Satisfaction SSI Primetime Sales Favorite A Custom Demo Drive to Help Boost Sales Mar 14, 2024 To help increase the chances of earning a sale, make sure your demo drive is customized to showcase all aspects of the vehicle that are important to your customers. CSE Customer Experience Customer Satisfaction Demo Drive Demonstration Sales Posts pagination Previous 1 … 10 11 12 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Tips for a Spotless Vehicle Delivery Mar 21, 2024 Each vehicle should be delivered in perfect condition to help maximize repeat and referral business. Check out these tips for prepping the vehicle for a spotless Delivery! CSE Customer Experience Customer Satisfaction Kia eDelivery Tool Vehicle Delivery Condition Sales Favorite Quick Control Menu Functionality Mar 20, 2024 Learn about the Quick Control Menu and how to quickly access various features and settings with a swipe of your finger. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Quick Control Menu Sales Service Favorite The Brush Off – Don’t let this happen to you. Mar 19, 2024 It's the little things that can make a big difference in how satisfied your clients are. Customer Experience Customer Satisfaction SSI Primetime Sales Favorite A Custom Demo Drive to Help Boost Sales Mar 14, 2024 To help increase the chances of earning a sale, make sure your demo drive is customized to showcase all aspects of the vehicle that are important to your customers. CSE Customer Experience Customer Satisfaction Demo Drive Demonstration Sales Posts pagination Previous 1 … 10 11 12 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite Quick Control Menu Functionality Mar 20, 2024 Learn about the Quick Control Menu and how to quickly access various features and settings with a swipe of your finger. Customer Experience Customer Satisfaction Delivery Features and Functions IQS Quick Control Menu Sales Service Favorite The Brush Off – Don’t let this happen to you. Mar 19, 2024 It's the little things that can make a big difference in how satisfied your clients are. Customer Experience Customer Satisfaction SSI Primetime Sales Favorite A Custom Demo Drive to Help Boost Sales Mar 14, 2024 To help increase the chances of earning a sale, make sure your demo drive is customized to showcase all aspects of the vehicle that are important to your customers. CSE Customer Experience Customer Satisfaction Demo Drive Demonstration Sales Posts pagination Previous 1 … 10 11 12 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite The Brush Off – Don’t let this happen to you. Mar 19, 2024 It's the little things that can make a big difference in how satisfied your clients are. Customer Experience Customer Satisfaction SSI Primetime Sales Favorite A Custom Demo Drive to Help Boost Sales Mar 14, 2024 To help increase the chances of earning a sale, make sure your demo drive is customized to showcase all aspects of the vehicle that are important to your customers. CSE Customer Experience Customer Satisfaction Demo Drive Demonstration Sales Posts pagination Previous 1 … 10 11 12 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible
Favorite A Custom Demo Drive to Help Boost Sales Mar 14, 2024 To help increase the chances of earning a sale, make sure your demo drive is customized to showcase all aspects of the vehicle that are important to your customers. CSE Customer Experience Customer Satisfaction Demo Drive Demonstration Sales Posts pagination Previous 1 … 10 11 12 … 26 Next Disclaimers We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible