KIA P2M Posts Favorite Kia Access App Resources Simulated screen shown After registering your customer for Kia Connect*, take a moment to show them the built-in resources in the Kia Access* app that can support them long after Delivery. These tools can help reduce confusion, prevent unnecessary service calls, and boost overall satisfaction with their vehicle. Resources (1) From the Dashboard, select Support to access various resources including: (2) Kia Connect* Call Center contact info (3) Manuals and Guides Owner’s Manual Features & Functions Quick Reference Guide Android Auto™*/Apple CarPlay®*/Kia Connect* Reference Guide ADAS* Systems Guide Infotainment Quick Reference Guide (4) Features & Functions Videos (5) FAQs (6) A tutorial for the Kia Access* app These resources are especially useful during the first few weeks of ownership when customers are still getting familiar with their vehicle’s technology. Virtual Assistant The Kia Access* app offers a virtual assistant that allows customers to type in keywords to find information about Kia Connect*, ADAS, and other features. (7) To access the virtual assistant, select the chat box in the top-right corner of any screen. Set your customers up for success by walking them through these tools at Delivery. A few extra minutes now can mean fewer questions later. Thank you for going the extra mile to ensure every customer feels confident in their new Kia! *Important Safety Information and Legal Disclaimers can be found in the link at the bottom of the page. Customer Experience Customer Satisfaction IQS Kia Access App Resources Sales Service More Kia P2M Posts