KIA P2M Posts Favorite Creating Value and Trust 2023 Seltos SX shown By delivering service experiences that create value, we build trust and create Kia advocates, which increases retention and loyalty. How To Create Value and Trust Explain all the benefits of customers having their vehicles serviced by a Kia dealership, such as:Genuine Kia Parts & AccessoriesOEM-trained TechniciansAlways seek customers’ approval before commencing work and ensure customers understand and agree to the chargesMake sure the dealership website is always updated with current pricing and matches the Kia Accessory website Remember to communicate these values to your service customers when they visit the dealership. Sincerely,National Service Operations TeamKia America, Inc. Creating Value in Service CSI CSI Primetime Customer Experience Service More Kia P2M Posts We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible KiaExpert@Home × My Kia Expert@Home* is a nationwide program (for a limited time only) that offers a complementary, personalized, & premium follow-up features demonstration for the EV9 in person or virtually.