KIA P2M Posts Favorite Contact Customers After Delivery Contacting the customer after Delivery of their new vehicle provides an opportunity to help ensure customer satisfaction and to help continue building a relationship with them. It gives you a chance to: Ensure Customer Satisfaction: Making sure customers are happy with their vehicle helps foster a positive experience and build trust for future business.Gain Referral Business: Happy customers are more likely to recommend the dealership to their friends and family, which can lead to additional sales and business opportunities.Build the Relationship: Following up shows the customer that the dealership values their business beyond the initial sale, fostering loyalty and increasing the likelihood of repeat business in the future. By prioritizing post-sale communication, you can foster positive experiences, increase customer loyalty, and even drive future success for the dealership. Customer Experience Customer Satisfaction Delivery Follow-Up Sales More Kia P2M Posts We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible KiaExpert@Home × My Kia Expert@Home* is a nationwide program (for a limited time only) that offers a complementary, personalized, & premium follow-up features demonstration for the EV9 in person or virtually.