Benefits of the Kia eDelivery Tool

Vehicle delivery is your key opportunity to leave a positive impression and to ensure a great customer experience. To help support you as you provide great experiences, Kia offers the Kia eDelivery Tool, available on all in-dealership tablets. To access, look for the eDelivery icon on KDealer.com—you’ll find it under “View All”—and add it to your Favorites!

The Kia eDelivery Tool offers many benefits for both you and the customer, including:

• Providing a delivery roadmap to ensure no steps are missed, helping to realize a perfect, problem-free Delivery.
• Streamlining the Kia Connect^* enrollment process, allowing customers to register without the hassle of entering in-vehicle verification codes on the head unit.
• Capturing customer signatures electronically.
• Presenting Feature & Functions videos so customers can get familiar with their new vehicle and its key features while they wait, ensuring not a single moment of their time is wasted.
• Allowing customers to give feedback on their Delivery experience while they are still in the dealership, letting you address any points of concern in real-time.

Studies also show that customers trust information presented on a tablet and are usually impressed by dealerships that use tablets during the Delivery process. This can lead to a better customer experience, resulting in higher purchase rates of F&I and accessory products.