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The Kia eDelivery Tool helps provide a better experience for customers by ensuring they are comfortable with the features and functions of their new vehicle.

Benefits of using the Kia eDelivery Tool:

  • Streamlines Kia Connect* enrollment
  • Maximizes the customer’s time at the dealership by walking them through features while they are waiting for F&I
  • Sends a summary email to customers containing a link to the features & functions videos allowing customers to review key features at their own convenience
  • Strongly correlated to higher SEI scores

Using the Kia eDelivery Tool is a great way to ensure your customers are happy and your survey scores are high.


Sincerely,

Sales and Field Operations Team
Kia America, Inc.

CSE Customer Experience Customer Satisfaction Delivery Kia eDelivery Tool Sales

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