The Kia eDelivery Tool helps provide a better experience for customers by ensuring they are comfortable with the features and functions of their new vehicle.
Benefits of using the Kia eDelivery Tool:
- Streamlines Kia Connect* enrollment
- Maximizes the customer’s time at the dealership by walking them through features while they are waiting for F&I
- Sends a summary email to customers containing a link to the features & functions videos allowing customers to review key features at their own convenience
- Strongly correlated to higher SEI scores
Using the Kia eDelivery Tool is a great way to ensure your customers are happy and your survey scores are high.
Sincerely,
Sales and Field Operations Team
Kia America, Inc.