KIA P2M Posts Favorite Best Practices — Sales Consultants 2023 Kia Lineup Shown It is essential for you as a Sales Consultant to be prepared. Have a plan for how to best serve your customers and ensure that you are transparent and clear with pricing. Sales Consultant Best Practices: Ask specific questions to completely understand their needsAvoid pressuring the customer to buy todayGive the customer a straight answerUse a tablet or screen throughout the sales processPresent pricing using tablets or computer print-outs. Do not use hand-written price presentations. By completely understanding your customer’s needs and answering their questions honestly, you help to deliver the best possible customer experience. Sincerely,Sales and Field Operations TeamKia America, Inc. Customer Experience Customer Satisfaction Understanding Customer Needs Sales More Kia P2M Posts We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible KiaExpert@Home × My Kia Expert@Home* is a nationwide program (for a limited time only) that offers a complementary, personalized, & premium follow-up features demonstration for the EV9 in person or virtually.