Picture this: Vehicle delivery should be both exciting and informative, a last chance to wow your customers before they drive off in their amazing Kia vehicle, and a lasting impression until your next follow up!

With Kia’s elevated line-up of vehicles, our customers now tend to be better educated, more affluent, and have higher expectations. They therefore will expect you to know your stuff and impress them with insights they haven’t found. You can wow your customers by delivering an impressionable experience

But how? Enter the Kia eDelivery Tool—an app available on your tablets, your secret weapon to helping you nail those deliveries.

With the eDelivery Tool, you can:

  • Perform a checklist of items (i.e. any open service action campaigns, completion of PDI, walk-around to assess for any damages, right tire pressures, etc.) to prepare each vehicle for a perfect delivery
  • Teach customers how to operate their new vehicle
  • Help customers register for Kia Connect and the Kia Owners Portal
  • Highlight and demonstrate the key features and functions of their vehicle within the tool

Here’s the kicker: The tool covers Important to Explain (ITE) features!

That’s not all! We’re working beyond the dealership.

Be sure to contact your customers 24-48 hours after they’ve gotten the keys to their new Kia to ensure they can show off all the jam-packed tech to their friends and family, who can also be YOUR FUTURE CUSTOMERS!

Get ready to redefine the game with the Kia eDelivery Tool!

Look for your weekly tips via email and P2M; next topic: Tips for a Spotless Vehicle Delivery

* Important Safety Information and Legal Disclaimers can be found in the link at the bottom of the page.

CSE Customer Experience Customer Satisfaction Delivery Kia eDelivery Tool Perfect Delivery SSI Sales