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Kia’s Skills That Inspire Competition

Mar 24, 2025

Announce the upcoming Skills That Inspire National Sales Consultant Competition.

Competition CSE Experiencia del cliente Sales Consultant Competition Skills That Inspire Ventas

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Reduce F&I Wait Times with Digital Retail

Mar 20, 2025

Use digital retail tools to streamline F&I, reduce wait times, boost sales, and create a smoother, more transparent customer experience.

CSE Experiencia del cliente La satisfacción del cliente DIgital Retail Finanzas y Seguros (F&I) Reducing F&I Wait Times SSI F&I Ventas

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Dealership Facility and Customer Lounge Amenities

Mar 18, 2025

Maintaining a clean, organized, and welcoming dealership helps create a smooth car-buying experience and enhances customer satisfaction.

Amenities CSE Experiencia del cliente La satisfacción del cliente Dealership Facility & Lounge Amenities SSI Ventas

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Floor Mats

Mar 17, 2025

Boost customer satisfaction and sales by ensuring every vehicle includes Genuine Floor Mats for protection and a polished look.

Experiencia del cliente La satisfacción del cliente Floor Mats IQS Ventas Servicio

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Contact Customers After Delivery

Mar 13, 2025

Following up with customers after Delivery reinforces satisfaction, strengthens relationships, and opens doors for future business.

CSE Experiencia del cliente Customer Follow-Up La satisfacción del cliente Entrega Ventas

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Tips for a Spotless Vehicle Delivery

Mar 7, 2025

Proper vehicle prep is key to a great delivery experience—follow these tips to impress customers and drive repeat business!

CSE Experiencia del cliente La satisfacción del cliente Herramienta de entrega electrónica de Kia Spotless Vehicle Delivery Tips Condición del vehículo Ventas

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A Perfect Delivery

Mar 6, 2025

Learn how to utilize the Kia eDelivery Tool for a perfect delivery.

CSE Experiencia del cliente La satisfacción del cliente Entrega Herramienta de entrega electrónica de Kia Perfect Delivery SSI Ventas

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Your Sales Manager Can Help Build Customer Trust

Mar 3, 2025

Discover why introducing your Sales Manager early on in the process can help build customer rapport and earn their trust.

CSE Experiencia del cliente La satisfacción del cliente Sales Manager SSI Ventas

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Folding 2nd-Row Seats

Feb 27, 2025

Learn how 2nd-row seat folding varies by 2025MY vehicle so you can confidently demonstrate it to customers during delivery.

Experiencia del cliente La satisfacción del cliente Entrega Caracteristicas y funciones Folding the 2nd-Row Seats IQS Ventas Servicio

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Custom Buttons

Feb 25, 2025

Learn how to easily customize the infotainment and steering wheel custom buttons for quick access to commonly used features.

Custom Infotainment Buttons Experiencia del cliente La satisfacción del cliente Caracteristicas y funciones IQS Ventas Servicio

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3 Keys to Understanding Your Customers’ Needs

Feb 24, 2025

Discover the three keys to identifying customer needs and helping them feel heard and understood.

CSE Experiencia del cliente La satisfacción del cliente SSI Comprender las necesidades del cliente Ventas

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SSI Primetime is Here

Feb 14, 2025

SSI Primetime is Upon Us! Remember that customers who purchase vehicles in March through May are likely to be surveyed by J.D. Power* about their experience!

CSE Experiencia del cliente La satisfacción del cliente SSI SSI Primetime Ventas