Kia Push-2-Móvil (P2M)

Jun 20, 2023

Getting customers in and out of your dealership as quickly as possible will help maintain service satisfaction.
Creación de valor en el servicio Horario estelar de CSI Experiencia del cliente Servicio

Jun 15, 2023

Learn how to demonstrate wireless phone charging* (if equipped) and teach customers how to conveniently recharge their compatible phone while on the go.
Experiencia del cliente La satisfacción del cliente Demostración IQS Carga inalámbrica del teléfono Ventas Servicio

Jun 13, 2023

By planning for the potentially busy summer months, you can better manage higher service traffic and maximize customer satisfaction.
Creación de valor en el servicio CSI Horario estelar de CSI Experiencia del cliente Servicio

Jun 6, 2023

Get best practice tips such as greeting customers immediately and providing accurate updates for higher service satisfaction performance.
Creación de valor en el servicio CSI Experiencia del cliente Servicio

May 30, 2023

Check out the latest Tech Toolbox videos focused on High-Voltage Cooling Systems for best handling practices.
Sistema de refrigeración de alto voltaje KGIS Caja de herramientas tecnológicas Técnico Técnico

May 30, 2023

It's important to explain the LKA* and LFA* features and activation during delivery or on the service drive to help improve IQS* scores.
Característica-Función-Beneficio IQS Asistente de seguimiento de carril (LFA) Asistente de mantenimiento de carril (LKA) Ventas Servicio

May 25, 2023

It's important to explain the Idle, Stop & Go* (ISG) feature and benefits during delivery and on the service drive to improve IQS.
Característica-Función-Beneficio Inactivo, detener y continuar (ISG) IQS Ventas Servicio

May 18, 2023

Learn how to prepare for an EV6 delivery and elevate your customer’s experience with a thorough pre-delivery inspection and ITE review.
CSE Experiencia del cliente La satisfacción del cliente Entrega VE Ventas