Favorito

Adjusting User and ADAS^* Settings

Sep 14, 2023

Learn how to adjust user and ADAS* settings (on select models) and teach customers how to personalize their vehicle.

ADAS Experiencia del cliente La satisfacción del cliente Entrega IQS User Settings Ventas Servicio

Favorito

Mahle RFID O2 Sensor Maintenance

Sep 12, 2023

The Mahle RFID O2 sensor is a maintenance item. There are two options depending on the vehicle’s A/C machine.

KGIS Mahle RFID O2 Sensor Maintenance Entrenamiento tecnico Técnico

Favorito

2024 EV6 Zooms Past the Competition

Sep 7, 2023

Are you familiar with 2024 EV6’s key competitors? Find out how the EV6 comes out on top against each one.

Competitive Wins VE EV6 Ventas

Favorito

EV Service Customers Know and Expect More

Sep 5, 2023

EV customers tend to expect elevated service experiences and knowledgeable service staff, so brushing up on EV training is essential.

Creación de valor en el servicio CSI Horario estelar de CSI Experiencia del cliente VE Servicio

Favorito

Rear Seat Belt Reminder

Sep 5, 2023

Some Kia vehicles have a Rear Seat Belt Reminder that uses indicator lights to show the status of the 2nd- and 3rd-row seat belt buckles.

KGIS Rear Seat Belt Reminder Entrenamiento tecnico Técnico

Favorito

Wireless Apple CarPlay^®* & Android Auto^™*

Ago 31, 2023

Learn how to set up and troubleshoot Wireless Apple CarPlay®* & Android Auto™* to help customers get connected to their vehicle!

Experiencia del cliente La satisfacción del cliente Entrega IQS Wireless Android Auto™ and Apple CarPlay® Ventas Servicio

Favorito

Update Kia Connect^* Customer Information

Ago 29, 2023

Make sure you promote Kia Connect* and let customers know where they can update/verify their email address within the Kia Access* app.

Creación de valor en el servicio CSI Horario estelar de CSI Experiencia del cliente Kia conectar Servicio

Favorito

How to Use the EV6 (CV) V2L Connector

Ago 29, 2023

When using the EV6 (CV) V2L connector, there are a few tips, cluster messages, and required conditions to be aware of.

EV6 KGIS Entrenamiento tecnico V2L Técnico

Favorito

Operating the Full Display Mirror^®*

Ago 24, 2023

Learn how to use the available Full Display Mirror®* (FDM) and demonstrate its digital rear view of the vehicle.

Experiencia del cliente La satisfacción del cliente Demostración Espejo de pantalla completa® IQS Ventas Servicio

Favorito

Certificaciones de seguridad ASE xEV

Ago 22, 2023

There are two levels of ASE xEV safety certifications available to help you reduce associated risks when working on or near EVs.

Certificaciones de seguridad ASE xEV VE KGIS Entrenamiento tecnico Técnico

Favorito

Innovative EV Cruise Control Assist

Ago 17, 2023

Discover the latest Kia Drive Wise* features that help keep EV customers cruising on the highway.

ADAS VE Asistente de conducción en carretera 2 Aprendizaje automático Control de crucero inteligente Ventas Servicio

Favorito

Effective Follow-up After Service

Ago 15, 2023

It's important to have a follow-up procedure in place to personalize and close the loop with every customer after a service visit.

Creación de valor en el servicio CSI Horario estelar de CSI Experiencia del cliente Servicio