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Online scheduling is a convenience for customers, but it also benefits the Service Department.

Benefits of Online Scheduling

  • Offers an easy and flexible way for customers to schedule appointments
  • Frees up service department time/resources devoted to scheduling by utilizing an online appointment scheduling tool
  • Helps prepare the service department for the day’s business volume and allows for planning, such as pulling up VIN details before the customer arrives and notifying customers of any action campaigns needed

Be sure to promote the use of online scheduling tools with your customers and share the benefits to increase adoption.

Sincerely,

National Service Operations Team
Kia America, Inc.

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