KIA P2M Posts Favorito Importance of a Customer Intro-to-Service 2024 Sportage LX shown The Kia Service Department plays an important role in your customer’s journey, especially for service satisfaction and potential future sales! By making time to introduce your customers to Service, you can help put them at ease and set up your dealership for potential future business! Check out these tips for a seamless introduction to the Service Department: Introduce them to the Service Manager and ensure they grab a business card for future reference.Show them where and how to enter the Service Drive.Point out our factory-trained technicians and benefits of genuine Kia Parts and Accessories.Share details about service hours and any amenities the dealership offers.Show them where to find maintenance info in their Owner’s Manual or the Warranty & Consumer Information Manual tucked away in their glovebox.Schedule their first service appointment during Delivery. This can be done using Kia eDelivery, Kia Owner’s Portal, via Kia Connect, or using the Dealer’s website. Remember, Sales may sell the customer’s first Kia vehicle, but Service helps sell their next! CSE Experiencia del cliente La satisfacción del cliente Introducción al servicio Ventas Servicio More Kia P2M Posts ¡Nos encantaría tu opinión! Dirección de correo electrónico* Ayúdenos brindándonos comentarios que podrían hacer que el ePRG funcione aún mejor para usted.*Califica tu experiencia*Califica tu experienciaExcelenteBastante bienNeutralNo muy bienHorrible KiaExpert@Home × My Kia Expert@Home* is a nationwide program (for a limited time only) that offers a complementary, personalized, & premium follow-up features demonstration for the EV9 in person or virtually.