EV6 Delivery Preparation

The EV6 is an important vehicle in the Kia lineup, because it continues to bring in new customers. Your elevation of the customer experience will help the brand continue to attract new Kia customers who are drawn to our electrified vehicles.

How to elevate the EV6 customer experience:

• Keeping the dealership as tidy as possible.
• Prior to an EV6 delivery, take extra care to perform the vehicle inspection. Under good lighting, carefully examine the exterior for any scratches, dings, or other damage.
• It is crucial that you are up to speed on the features and functions of the EV6. Because the vehicle has slightly different interfaces and menus, ensure that you have done the additional research and training to thoroughly understand Important to Explain (ITE) features on the EV6.
• Ensure you demonstrate how to charge the EV6.

The more you prepare for your EV6 customer’s visit, the more satisfied they will be with their experience, which elevates the Kia brand and can set you up for more repeat and referral business.

Sincerely,

Sales and Field Operations Team
Kia America, Inc.