The Kia ownership experience is at its best when customers can fully enjoy remote features* and services like climate control, start/stop charging, locking and unlocking doors, and more. To make sure they receive important updates about these features, customers need to keep their email address current in Kia Connect*.

You can help customers confirm or update their email address during their service visit. This small step ensures they continue to receive essential communications from Kia and your dealership, including:

  • Special programs and promotions
  • Service action campaigns
  • Important feature updates
How to Update an Email in Kia Connect / Kia Access* App:
  1. Go to the Profile tab located in the lower right-hand corner of the app
  2. Seleccionar Personal Information
  3. Verify or update the Dirección de correo electrónico field
  4. Tap the Update Personal Info
How to Update Communication Preferences:

By taking just a moment to guide customers through this process, you help them stay informed, connected, and able to make the most of their Kia’s technology and features. It’s a quick win that strengthens their overall ownership experience and your relationship with them.

*Important Safety Information and Legal Disclaimers can be found in the link at the bottom of the page.

CSI Experiencia del cliente La satisfacción del cliente Kia conectar Updating Kia Connect Email Servicio

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