SSI Primetime is Here – Kia America, Inc.

It’s crucial to remember that customers who make purchases from March through May might be surveyed by J.D. Power^* about their experience. While providing exceptional service year-round should always be a priority, it’s especially vital during these months when customer feedback can have a significant impact.

Every interaction with a customer is an opportunity to enhance their experience and leave a positive impression. Doing well on the J.D. Power^* SSI (Sales Satisfaction Index) Study not only reflects positively on individual dealerships, but also contributes to Kia’s overall reputation. Positive reviews and high customer satisfaction can attract more customers to your store, driving increased traffic and ultimately boosting sales! So, make sure you provide an exceptional sales experience to every customer that walks through your door during this critical period!

Look for your weekly tips via email and P2M; next topic: 3 Keys to Understanding Your Customers’ Needs

^{^* Important Safety Information and Legal Disclaimers can be found in the link at the bottom of the page.}