Contact Customers After Delivery

Contacting the customer after Delivery of their new vehicle provides an opportunity to help ensure customer satisfaction and to help continue building a relationship with them.

It gives you a chance to:

• Ensure Customer Satisfaction: Making sure customers are happy with their vehicle helps foster a positive experience and build trust for future business.
• Gain Referral Business: Happy customers are more likely to recommend the dealership to their friends and family, which can lead to additional sales and business opportunities.
• Build the Relationship: Following up shows the customer that the dealership values their business beyond the initial sale, fostering loyalty and increasing the likelihood of repeat business in the future.

By prioritizing post-sale communication, you can foster positive experiences, increase customer loyalty, and even drive future success for the dealership.