HomeLink^®* Wireless Control System

It is important to fully explain the features and programming of HomeLink^®* to your customers so that they understand how it seamlessly integrates into their vehicle’s interior and the benefit of how the feature conveniently connects to their home devices with just a few button presses.

However, HomeLink^®* is an Important to Explain (ITE) feature. There is an opportunity to enhance the customer experience. Some customers report not understanding what vehicles/garage door openers are equipped with HomeLink^®* and they also have difficulty understanding how to program the feature.

How to enhance the customer experience regarding HomeLink^®*:

• Clearly explain to your customer if HomeLink^®* is included on the vehicle and trim they are considering. Homelink^®* may also be a dealer – or PIO accessory.
• Share with your customer that not all garage door openers are compatible, and use this reference to confirm if their garage door opener is compatible.
• Replace batteries in the hand-held transmitter of the device being programmed.
• Place the ignition switch or ENGINE START/STOP button to the ACC (Accessory) position for programming.
• For instructions on specific manufacturer and vehicle/garage door models, you can find the information here.

Remember that HomeLink^®* is just one of the Important to Explain (ITE) features on Kia vehicles. You can find vehicle-specific information on KiaPPC.com at any time.

Sincerely,

Sales and Field Operations Team
Kia America, Inc.