The 6-point Walkaround is intended to help you efficiently present the vehicle to the customer. Based on your understanding of the customer’s needs, highlight the features and functions important to them in these six areas:
- Front End
- Under the Hood
- Driver’s Side
- Rear
- Rear Passenger
- Front Passenger
Electric Vehicle (EV) customers are especially tech-savvy and often have done their research, so be sure to complete all product training courses. When you deliver an EV, we strongly recommend that you demonstrate charging during the walkaround. For more information on EVs, deliveries, and advanced technologies of Kia vehicles, check out the Kia ePRGs, the Kia Learning Centers, and Kia’s Features & Functions YouTubeTM* channel.
Remember, using tablets during your demonstrations of Kia Drive Wise and other advanced features will help build trust, improve customer experience, and may help close the sale.
Sincerely,
Sales and Field Operations Team
Kia America, Inc.