Initial Quality Study (IQS)* helps us understand customer perceptions of quality after 90 days of ownership. Specifically, IQS* measures how satisfied our customers are with the quality of their vehicles and the thoroughness of the delivery process (higher IQS* scores indicate fewer reported problems per 100 vehicles). Click on the links below for the PDFs with important IQS* Quick Tips to help your customers better understand their vehicle.
Capacitive Touch Door Handles (IQS QT #19)
Can you explain the operation of Kia’s capacitive touch door handles to your customers? Find out here: https://kiappc.com/P2M-IQS-19
Center Shoulder Seat Belt Operation (IQS QT #20)
Teach customers how to use the center shoulder seat belt in their new Kia vehicle. Learn more: https://kiappc.com/P2M-IQS-20
USB Device Ports (IQS QT #21)
Do you know about the different in-vehicle USB ports? Discover more: https://kiappc.com/P2M-IQS-21