Kia Access App Resources

After registering your customer for Kia Connect^*, take a moment to show them the built-in resources in the Kia Access^* app that can support them long after Delivery. These tools can help reduce confusion, prevent unnecessary service calls, and boost overall satisfaction with their vehicle.

Resources

• (1) From the Dashboard, select Support to access various resources including:
• (2) Kia Connect^* Call Center contact info
• (3) Manuals and Guides
  • Owner’s Manual
  • Features & Functions Quick Reference Guide
  • Android Auto^™*/Apple CarPlay^®*/Kia Connect^* Reference Guide
  • ADAS^* Systems Guide
  • Infotainment Quick Reference Guide
• (4) Features & Functions Videos
• (5) FAQs
• (6) A tutorial for the Kia Access^* app

These resources are especially useful during the first few weeks of ownership when customers are still getting familiar with their vehicle’s technology.

Virtual Assistant

The Kia Access^* app offers a virtual assistant that allows customers to type in keywords to find information about Kia Connect^*, ADAS, and other features.

• (7) To access the virtual assistant, select the chat box in the top-right corner of any screen.

Set your customers up for success by walking them through these tools at Delivery. A few extra minutes now can mean fewer questions later.

Thank you for going the extra mile to ensure every customer feels confident in their new Kia!

^*Important Safety Information and Legal Disclaimers can be found in the link at the bottom of the page.