The Kia ownership experience is elevated when customers have access to remote features* and services, such as climate control, start/stop charging, locking/unlocking doors, and much more. Therefore, it’s important for existing Kia Connect* users to keep their email addresses updated to receive important communications about the abundance of these features and services. Here’s a quick guide to help you assist customers in confirming or updating their email addresses within Kia Connect*:

Update email in Kia Access* App:

  • Go to the More tab located in the lower right-hand corner of the app
  • Select Settings
  • Select Personal Information
  • Verify or update the email address field
  • Tap the Update Personal Info button

By ensuring their email address is accurate, customers will receive essential information from Kia and the dealership, including special programs, promotions, and service action campaigns. This simple step ensures they stay informed and connected, enhancing their overall Kia ownership experience.

Sincerely,

National Service Operations Team
Kia America, Inc.

*Important Safety Information and Legal Disclaimers can be found in the link at the bottom of the page.

Customer Experience Customer Satisfaction Kia Connect Updating Kia Connect Email Service

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