KIA P2M Posts Favorite Recommending Portfolio and User Guides During the vehicle Delivery process, take the time to explain the valuable customer education resources and user guides available in the portfolio located inside the vehicle. This comprehensive resource is designed to ensure new owners fully understand and utilize their car’s features and functions. The portfolio includes: Advanced Driving Assistance Systems (ADAS*) booklet Model-specific information on each flap about Important to Explain (ITE) features Slim Features and Functions Guide (FFG) QR codes throughout the booklet linking to Features & Functions videos and the full FFG Android Auto™* / Apple CarPlay®* / Kia Connect* booklet Don’t forget to provide new owners with business cards for Sales and Service contacts in the portfolio. This personal touch not only helps build a relationship with the customer, but also ensures they have easy access to support whenever needed. By thoroughly walking new owners through the portfolio, you can help enhance their understanding and appreciation of their new vehicle at the beginning of their ownership experience. Sincerely,Ownership Experience TeamKia America *Important Safety Information and Legal Disclaimers can be found in the link at the bottom of the page. Customer Experience Customer Satisfaction IQS Portfolio and User Guides Sales Service More Kia P2M Posts We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible KiaExpert@Home × My Kia Expert@Home* is a nationwide program (for a limited time only) that offers a complementary, personalized, & premium follow-up features demonstration for the EV9 in person or virtually.