KIA P2M Posts Favorite Needs Assessment = Needs to Listen Press play to see how Daniel continues to engage (or not) with his customer during the needs assessment. Customer Experience Customer Satisfaction SSI Primetime Sales More Kia P2M Posts We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible