Update Kia Connect^* Customer Information

The Kia ownership experience is elevated when customers have access to remote^* features and services, such as climate control, start/stop charging, locking/unlocking doors, and much more. So, it’s crucial that you promote Kia Connect^* with its abundance of features and services to customers.

Existing Kia Connect^* users must ensure their email address is updated. Show customers how to confirm/update their email addresses within Kia Connect^*. The steps are listed below for an easy-to-navigate experience.

How to Update Email in Kia Access^* App

1. Go to the “More” tab in the lower right-hand corner of the app
2. Select “Settings”
3. Select “Personal Information”
4. Verify or update the email address field
5. Tap the “Update Personal Info” button

Let customers know that having an accurate email address will allow Kia and the dealership to send important information to customers, such as programs and promotions as well as service action campaigns.

Sincerely,

National Service Operations Team
Kia America, Inc.