KIA P2M Posts Favorite Online Service Scheduling Simulated screen shown Online scheduling is a convenience for customers, but it also benefits the Service Department. Benefits of Online Scheduling Offers an easy and flexible way for customers to schedule appointmentsFrees up service department time/resources devoted to scheduling by utilizing an online appointment scheduling toolHelps prepare the service department for the day’s business volume and allows for planning, such as pulling up VIN details before the customer arrives and notifying customers of any action campaigns needed Be sure to promote the use of online scheduling tools with your customers and share the benefits to increase adoption. Sincerely,National Service Operations TeamKia America, Inc. Creating Value in Service CSI CSI Primetime Customer Experience Online Scheduling Service More Kia P2M Posts We’d love your feedback! Email Address* Please help us by providing feedback that could make the ePRG work even better for you.*Rate Your Experience*Rate Your ExperienceExcellentPretty goodNeutralNot so greatTerrible KiaExpert@Home × My Kia Expert@Home* is a nationwide program (for a limited time only) that offers a complementary, personalized, & premium follow-up features demonstration for the EV9 in person or virtually.