Using eMenus during the Finance & Insurance (F&I) process can improve dealer profitability while creating the best customer experience. Ensuring the best experience can help drive repeat and referral business back to you.

Benefits of F&I eMenus:

  • eMenus allow customers to learn about and select F&I products remotely, reducing time in the F&I office while still providing a great experience
  • eMenus enable customers, without pressure, to review and choose options that will enhance the ownership experience
  • eMenus can streamline the F&I process, eliminating potential dissatisfaction with longer wait times
  • When reviewing an eMenu, a customer will typically choose one of the options presented, increasing business for the F&I Department

Always respect your customer’s precious time. By using F&I eMenus, you’ll allow customers to review options at their convenience, and they will spend less time waiting during the F&I process.

Sincerely,
Sales and Field Operations Team
Kia America, Inc

CSE Customer Experience Customer Satisfaction Digital Retail Finance and Insurance (F&I) Respecting Customer's Time Sales

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