Kia ePRGs Kia Learning Center Kia P2M

Search KIA P2M Tips

Audiences

F&I

F&I eMenus

Sales

Service

Technical

Topics

“Hey Kia” Wake-Up Word

12V Battery

2023 Certification Requirements

2025 K4

2025 Sorento HEV/PHEV

6-point Walkaround

A/C Automatic Drying

Active Air Flap

ADAS

ADAS Volume & User Settings

Amenities

Apple CarPlay® & Android Auto™

AR HUD

ASE xEV Safety Certifications

Augmented Reality

Automated Car Wash

Automatic Flush Door Handles

B2QScan App

Battery Saver+

Battery Warranty Claim

Best Practices

Capacitive Touch Door Handles

Carnival

Certification

Charging

Coaching

Competition

Competitive Advantages

Competitive Wins

Compressor Fuse

Coolant

Coolant FAQs

Crafting Customer Experiences

Creating Value

Creating Value in Service

CSE

CSI

CSI Primetime

Custom Infotainment Buttons

Customer Experience

Customer Follow-Up

Customer Greetings

Customer Satisfaction

Dark Current Cut-off Systems

Data Analysis

Dealership Facility & Lounge Amenities

Delivery

Demo Drive

Demonstration

Digital Features & Services

Digital Retail

DIgital Retail

Dimmable Map Lights

e-LSD

eContracting

Effective Follow-Up

Electronic Control Systems

Electronic Parking Brake

Electronic Parking Brake and Auto Hold

EPA Section 609 Certification

EV

EV Battery Conditioning

EV Charge Port Lock

EV Customer Best Practices

EV6

EV9

F&I eMenus

Feature-Function-Benefit

Features and Functions

Finance and Insurance (F&I)

Fixed Right First Time

Floor Mats

Folding the 2nd-Row Seats

Follow-Up

Forte

Full Display Mirror®

Gear Shift

Head Up Display

High-Speed CAN

High-Voltage Cooling System

High-Voltage Gloves

High-Voltage PTC Heater

Highway Driving Assist 2

HomeLink®

Hybrids

Idle, Stop & Go (ISG)

Idle, Stop and Go Starter Wear

Infotainment System

Instrument Cluster Coding

Interior Vehicle Controls

Intro-to-Service

IQS

Issue Resolution

J.D. Power

J.D. Power 2024 IQS Strategy

KDS

KGIS

Kia Access App

Kia Acronym List

Kia AI Assistant

Kia Brand

Kia Connect

Kia Connect Availability Tool

Kia Digital Key 2

Kia Digital Key 2 Touch

Kia Drive Wise

Kia eDelivery Tool

Kia Owner's Portal

Kia VTAP

KU

KU Learning Planner

Lane Following Assist (LFA)

Lane Keeping Assist (LKA)

Low Resistance Rolling Tires

Machine Learning

MAHLE IP Addresses

Mahle RFID O2 Sensor Maintenance

Model Code List

My Kia Expert@Home

Nailing Down Customer’s Needs

Navigation

Needs Assessment

Neutral Mode

Niro

Niro EV

Niro HEV

Niro PHEV

Oil Level Depth Gauge

Online Scheduling

Online to In-Dealership

OSHA Requirement

OTA

Over-The-Air (OTA) Updates

Passenger Talk

Perfect Delivery

Portfolio and User Guides

Power Button

PPE

Product Demonstration

Pulse Width Modulation

Qmerit

Quick Control Menu

Range

Rear Seat Belt Reminder

Rear View Monitor

Recall Campaign

Reducing F&I Wait Times

Regenerative Braking

Remanufactured Engines and Transmissions

Remote Smart Parking Assist

Resolving Customer Concerns

Respecting Customer's Time

Sales

Sales Consultant Best Practices

Sales Consultant Competition

Sales Manager

Sales Manager Best Practices

Search Button Functionality

Seat Memory Positions

SENT Protocol

Service

Service Campaigns

Shift Interlock

Skills That Inspire

Smart Cruise Control

Smart Key w/ Remote Start

Smart Power Liftgate

Split Screen Settings

Sportage

Sportage PHEV

Spotless Vehicle Delivery Tips

SSI

SSI Primetime

Tech Toolbox

Techline

Technical

Technical Certification

Technical Training

Telluride

Timely Updates

Tires

Touch-Sensitive Control Panel

Understanding Customer Needs

Understanding Your Customer’s Needs

Updating Kia Connect Email

USB Device Ports

USB-C Mode Switch

User Settings

V2L

Vehicle Camera Cleanliness

Vehicle Condition

Vehicle Delivery Condition

Veterans

Video Resources

Videos

vILT Classes

Visor Card

Voice Recognition

Walkaround

Wiper Operation

Wiper Operation & Service Mode

Wiper Relay

Wiper Service Mode

Wireless Android Auto™ and Apple CarPlay®

Wireless Charging

Wireless Phone Charging

Kia ePRGs

Kia Learning Center

Kia P2M

View All Models

- ADAS
- Delivery
- Electric Vehicles
- IQS
- Kia Connect
- Parts
Learning Center Home

Safety Information and Legal Disclaimers
Privacy Policy
Terms of Service

Hybrids/Electrics
SUVs/Crossovers
Sedans
View All Models

By Category
- ADAS
- Delivery
- Electric Vehicles
- IQS
- Kia Connect
- Parts
Learning Center Home

Safety Information and Legal Disclaimers
Privacy Policy
Terms of Service

EN

ES

Kia ePRGs

Kia Learning Center

Kia P2M

KIA P2M Posts Favorite

Why Customer Sales Experience is Important

CSE Sales